Food & Beverage Manager

Summary

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. The Food & Beverage Manager is responsible for all onsite food & beverage operations including, but not limited to, restaurant, bar, micro-market, and specialty coffee. The F&B Manager will forecast, plan, and manage all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Manager are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Food and Beverage Manager may serve as a Manager on Duty for the property and should be willing to learn and support all aspects of overall hospitality operation.

Competencies

• Effective Communication
• Adaptagility
• Planning and Organizing
• Fostering Learning and Development
• Inspiring Others
• Decision Making
• Initiative

Key Responsibilities

• Contribute to the development of the food and beverage menus
• Ensure all team members have required certifications for food and alcohol handling
• Able to travel for task force work at another location when requested
• Face challenges with resourcefulness and positive attitude
• Think critically to respond and react quickly to ever changing situations on property
• Establish and clearly communicate goals and expectations using strong interpersonal skills
• Professional in all internal and external communications
• Possess confidence in making decisions for health of the operation
• Resolve guest and team member issues quickly and efficiently
• Interview, hire, and execute performance reviews, coaching, and corrective action documents for team members
• Identify opportunities and create action plans to enhance and optimize food and beverage operation
• Able to run the department and work independently with minimal oversight
• Establish and maintain relationships with local businesses, vendors, and communities
• Be growth oriented
• Evaluate, develop, and report on NPS and eNPS action plans
• Monitor financial performance to drive business decisions
• Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
• Create positive work environment that is guest-focused
• Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
• Collaborate with other members of camp management and the corporate team
• Prioritize tasks effectively
• Participate in camp level and company-wide meetings
• Submit high quality work products in a timely manner
• Promote company sustainability initiatives
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED or equivalent work experience
• 2 years of Food & Beverage Management experience in a fast-paced, results-driven environment, preferably in hotels or hospitality
• Previous culinary experience preferred
• Knowledge of federal food safety standards and current Food Safety Manager certification required
• Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets
• Able to consistently interact with a friendly, enthusiastic, positive attitude with guests and team members
• Willingness to assist in all roles to support the operation and supporting property General Manager– Ex: working the line, processing guest transactions, work as MOD for property
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
• Willingness to travel to support in Task Force Roles as needed

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Flexible time off
• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
   Heavily discounted tents for Under Canvas family and friends stays
   Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.