What are the responsibilities and job description for the Lead position at Uncle Buck's Fish Bowl & Grill?
Uncle Buck's FishBowl & Grill, owned by Bass Pro Shops, is a unique dining and entertainment destination with 12 locations. Offering a blend of delicious lunch and dinner favorites, each venue also features activities such as bowling, parties, and billiards. At Uncle Buck’s, guests enjoy an engaging, family-friendly atmosphere alongside a one-of-a-kind nautical setting. The company is committed to providing memorable experiences through exceptional service and hospitality.
This is a full-time, on-site Lead role located in Round Rock, TX. The Lead will oversee daily operations, ensuring service quality and staff performance. Responsibilities include supervising team members, maintaining food and service standards, managing schedules, addressing customer concerns, and ensuring compliance with health and safety regulations. The Lead will act as a point of contact for staff and customers and work collaboratively with management to achieve operational goals.
- Strong leadership and team management skills, including staff supervision and scheduling
- Experience in customer service, conflict resolution, and ensuring guest satisfaction
- Knowledge of food service operations, safety regulations, and standards
- Organizational and time-management skills to oversee daily operations effectively
- Ability to foster a positive work environment and collaborate with management
- Experience in the hospitality or restaurant industry is a plus
- Availability for a full-time on-site position
- High school diploma or equivalent; additional certifications in hospitality or management are a plus