Program Coordinator, TLC

Job Title:        Program Coordinator

Department:   Scholarships & Programs

Reports To:    Director, Teaching & Learning Center (TLC)

FLSA Status:  Non-Exempt 

Band:              B1 – L2

JOB DESCRIPTION 

The Program Coordinator, Teaching Learning Center is responsible for assisting the Director in organizing, coordinating, and executing programmatic activities. S/he will interact with internal staff, external partners, and program participants to carry out program processes, organize and disseminate information, and maintain program systems and documentation. The Program Coordinator is expected to leverage AI-enabled tools and digital systems to enhance operational efficiency, support data-informed decision making, and streamline day-to-day workflows. S/he must also be adept with Microsoft Word Suite and have proficiency with creating EXCEL spreadsheets with pivot tables and formulas, as well as creating Power Point presentations using animation and graphic features.  

ABOUT UNCF 

The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students.

PRIMARY RESPONSIBILITIES AND DUTIES: 

• Coordinate program activities to support planning, implementation, and monitoring of program initiatives 


• Provide administrative and operational support to Director and Program Managers as needed 


• Utilize AI-enabled tools to draft communications, summarize meetings, generate reports, and streamline routine workflows 


• Maintain and update program databases, trackers, and systems to ensure accuracy, organization, and accessibility of information


• Support the configuration, launch, and ongoing management of program applications, including application setup, review workflows, and award administration within internal systems


• Administer program processes within digital platforms, ensuring accurate data entry, tracking and status management across the program lifecycle 


• Recommend and prepare updates to program materials, including presentations, reports and web-based content


• Coordinate meetings, schedules and communications across internal and external stakeholders


• Coordinate logistics for program events, workshops and related activities 


• Support financial processes including invoice tracking, payment coordination, budget monitoring and documentation of program expenditures 


• Support monitoring and evaluation efforts, including surveys and reporting on program effectiveness 


• Develop and maintain standardized workflows, documentation, and operational guidelines to support efficient program delivery 

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities. 

QUALIFICATIONS: 

EDUCATION AND EXPERIENCE

Bachelor’s degree (B.A.) from an accredited four (4) year college or equivalent work experience or appropriate combination of education and work experience. Requires at least 2-3 years of administrative and operational experience.

CERTIFICATES, LICENSES, REGISTRATIONS

None

OTHER SKILLS AND ABILITIES

Outstanding interpersonal skills; strong organization skills; proficiency in O365 Suite and use of social media platforms; demonstrated ability to leverage AI-enabled tools and technologies to enhance productivity, support content development, and improve operational efficiency; and willingness to embrace ambiguity and work within established guidelines to resolve unique challenges. Ability to be effective at multi-tasking while taking initiative to work with minimal supervision a plus. 

ADDITIONAL INFORMATION: 

Benefits include:

Medical, Dental & Vision

Vacation, Sick & Personal Leave 

Life Insurance (Basic & Optional)

Flex Spending Accounts

403(b) Retirement Account

Holiday Savings Plan

Annual Success Sharing

Salary Range: $54,000.00 To $55,000.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week, located in UNCF’s Washington DC Headquarters building.