What are the responsibilities and job description for the Burn Aftercare and Outreach Program Manager position at UNC HEALTH?
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Summary:
The Burn Aftercare and Outreach Program Manager provides operational, administrative, and strategic leadership for the Burn Center's Aftercare, Outreach, Prevention, and Survivor Support Programs. Reporting to the Burn Division Director, this position is responsible for the oversight of program operations, staff supervision, strategic planning, program development, budget management, quality improvement initiatives, and community engagement activities for the NC Jaycee Burn Center.
This role leads efforts to enhance long-term recovery, community reintegration, survivor support services, injury prevention initiatives, and professional education programs. The Program Manager collaborates closely with Burn Center physicians, nursing leadership, rehabilitation services, community partners, and external stakeholders to ensure the delivery of high-quality, patient-centered aftercare and outreach services across the continuum of care.
The position has program-level responsibility for operational oversight, staff supervision, program evaluation, strategic growth, and fiscal stewardship of departmental, grant-funded, and donor-supported resources.
Responsibilities:
• Direct and oversee the Burn Center's Aftercare Program, survivor support services, and community reintegration initiatives.
• Provide leadership and strategic oversight for burn outreach, injury prevention, public education, and professional educational programming.
• Supervise program staff, establish performance expectations, and support professional growth and development.
• Develop, implement, and evaluate program goals, outcomes, and quality improvement initiatives to ensure program effectiveness and sustainability.
• Foster meaningful relationships with burn survivors, families, volunteers, community organizations, and philanthropic partners. • Collaborate with multidisciplinary clinical teams to identify and address survivor needs across the continuum of care.
• Lead the planning and execution of survivor-focused events, support programs, retreats, camps, reunions, conferences, and educational activities.
• Partner with healthcare organizations, EMS agencies, schools, community groups, and referring facilities to expand burn prevention, outreach, and education efforts throughout North Carolina and the region.
• Support the development and dissemination of educational programs and resources for healthcare professionals, first responders, patients, families, and community audiences.
• Promote awareness of burn prevention strategies, burn care resources, survivor services, and NC Jaycee Burn Center programs.
• Establish and maintain statewide, regional, and national partnerships that strengthen burn education, prevention, outreach, and survivor support initiatives.
• Assist the Burn Division Director with strategic planning, grant development, donor-funded initiatives, and special projects supporting Burn Center priorities.
• Monitor program budgets, grant funding, and donor-supported resources, ensuring responsible fiscal management and alignment with organizational goals.
Preferred Qualifications:
• Experience in burn care, rehabilitation, wound care, trauma, or a related specialty area.
• Experience with community outreach, injury prevention, patient education, survivor support, or population health initiatives.
• Demonstrated success in program development, quality improvement, operational management, and strategic planning.
• Experience supervising staff, managing program resources, and building collaborative partnerships with healthcare and community stakeholders.
Other Information
Other information:
Education Requirements:
• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
• Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
• Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area or a combination of education and experience.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: UNC P&A Surg-Burn
Work Type: Full Time
Standard Hours Per Week: 40.00
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Variable
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Summary:
The Burn Aftercare and Outreach Program Manager provides operational, administrative, and strategic leadership for the Burn Center's Aftercare, Outreach, Prevention, and Survivor Support Programs. Reporting to the Burn Division Director, this position is responsible for the oversight of program operations, staff supervision, strategic planning, program development, budget management, quality improvement initiatives, and community engagement activities for the NC Jaycee Burn Center.
This role leads efforts to enhance long-term recovery, community reintegration, survivor support services, injury prevention initiatives, and professional education programs. The Program Manager collaborates closely with Burn Center physicians, nursing leadership, rehabilitation services, community partners, and external stakeholders to ensure the delivery of high-quality, patient-centered aftercare and outreach services across the continuum of care.
The position has program-level responsibility for operational oversight, staff supervision, program evaluation, strategic growth, and fiscal stewardship of departmental, grant-funded, and donor-supported resources.
Responsibilities:
• Direct and oversee the Burn Center's Aftercare Program, survivor support services, and community reintegration initiatives.
• Provide leadership and strategic oversight for burn outreach, injury prevention, public education, and professional educational programming.
• Supervise program staff, establish performance expectations, and support professional growth and development.
• Develop, implement, and evaluate program goals, outcomes, and quality improvement initiatives to ensure program effectiveness and sustainability.
• Foster meaningful relationships with burn survivors, families, volunteers, community organizations, and philanthropic partners. • Collaborate with multidisciplinary clinical teams to identify and address survivor needs across the continuum of care.
• Lead the planning and execution of survivor-focused events, support programs, retreats, camps, reunions, conferences, and educational activities.
• Partner with healthcare organizations, EMS agencies, schools, community groups, and referring facilities to expand burn prevention, outreach, and education efforts throughout North Carolina and the region.
• Support the development and dissemination of educational programs and resources for healthcare professionals, first responders, patients, families, and community audiences.
• Promote awareness of burn prevention strategies, burn care resources, survivor services, and NC Jaycee Burn Center programs.
• Establish and maintain statewide, regional, and national partnerships that strengthen burn education, prevention, outreach, and survivor support initiatives.
• Assist the Burn Division Director with strategic planning, grant development, donor-funded initiatives, and special projects supporting Burn Center priorities.
• Monitor program budgets, grant funding, and donor-supported resources, ensuring responsible fiscal management and alignment with organizational goals.
Preferred Qualifications:
• Experience in burn care, rehabilitation, wound care, trauma, or a related specialty area.
• Experience with community outreach, injury prevention, patient education, survivor support, or population health initiatives.
• Demonstrated success in program development, quality improvement, operational management, and strategic planning.
• Experience supervising staff, managing program resources, and building collaborative partnerships with healthcare and community stakeholders.
Other Information
Other information:
Education Requirements:
• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
• Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
• Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area or a combination of education and experience.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: UNC P&A Surg-Burn
Work Type: Full Time
Standard Hours Per Week: 40.00
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Variable
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.