Medical Secretary- Radiologist Liaison

POSITION SUMMARY:

• Administrative Support: Providing daily operational and administrative support, including answering telephones, routing messages, maintaining files and reports, and primary contact for onsite and remote radiologists.
• Maintain Work Schedule: Coordinate the work schedule with onsite and remote radiologists to maintain effective coverage 24/7 coverage.
• Primary Contact: Liaison with organizational departments to ensure medical staff and organizational compliance.
• Communication: Ensuring smooth communication and coordination among staff, patients, and other hospital departments. Point person for physician to radiologist communications, requests or concerns.
• Monitor dictation list and access available resources to maintain timely reporting.
• Staff & Radiologist Communication: Liaise with healthcare providers and the imaging team to manage schedules and provide timely updates.
• Workflow Oversight: Monitor the department's daily workflow, ensuring proper coverage and resource allocation.
• Conflict Resolution: Troubleshoot and resolve scheduling conflicts to maintain an efficient schedule.
• Training: Facilitate scheduling for training new staff on departmental systems.

EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE:

Minimum Required:

• Education: High school diploma or GED minimum, with an Associate or Bachelor’s degree in a related field preferred. High school diploma with
• Proficient in verbal, written and telecommunications.
• Proficient in use of keyboard and basic computer applications.

Preferred: Twelve months’ experience in a professional or healthcare-related business office or clinical setting, such as an acute hospital or outpatient

center. Fluent with Medical Terminology.

ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS:

1. Computer Proficiency: Experience with computer systems and common office applications like Microsoft Office.
2. Problem-Solving: The ability to analyze situations and find timely solutions to scheduling issues.