Patient Experience Coordinator

THE ORGANIZATION

At UNC Health Blue Ridge, we live our mission by enhancing the lives of every patient and resident we serve. We believe our people are our greatest asset and strive to provide an environment where they can thrive.

You’ll Love Working With Us Because

• We are a teaching hospital
• We work together to ensure our patients receive outstanding, holistic care
• Your expertise and ideas are valued
• Your health and well-being matter
• And much more
  
  

“Patient experience at UNC Health Blue Ridge is not just about what we do to provide excellent healthcare to the community; it is how we do it. Our team is dedicated to upholding organizational values and treating every person as if they were our own. The connection to human-centered care at UNC Health Blue Ridge is what makes the patient experience so great. I am proud to work at this organization where kindness, competence, and connection shine through out technical skills in every patient encounter.”

THE POSITION

Join our dedicated healthcare team as a Patient Experience Assistant, to provide excellent experiences of care for patients and families in acute care settings. This is accomplished through facilitating interventions to improve patient experience, such as frequent rounding to address comfort activities and customer service needs. The Patient Experience Assistant also provides a channel between the patient and the organization through which patients may seek potential solutions to problems and concerns related to the care provided. If you are passionate about making a positive impact on people's lives every day, we invite you to apply for this fulfilling and vital role. BLS from American Heart Association.

THE LOCATION

You’ll love living here.

• Abundance of recreational activities in our backyard
• Excellent public schools
• High-quality health care
• Lower cost of living
• Moderate climate
• Proximity to scenic attractions
• Higher education facilities located nearby
• Short drive to key cities such as Asheville, Charlotte, and Winston-Salem