What are the responsibilities and job description for the Enrollment Support Specialist position at UNC Charlotte?
General Information
Vacancy Open to
UNC Charlotte Employees Only
Employment Type
Permanent - Full-time
If time-limited, note appointment end date
Hours per week
40
Months per year
12
Position Number
001016
NC Salary Grade Equivalency
GN08
Classification Title
Administrative Support Specialist - Advanced
Working Title
Enrollment Support Specialist
Salary Range
$40,665 - $46,250
Anticipate Hiring Range
$40,665 - $46,250
FLSA Status
Non Exempt
Division
Academic Affairs
Department
Enrollment Management (Adm)
Work Unit
Registrar
Work Schedule
8:00 am – 5:00; Monday – Friday with occasional evening and weekend hours required, as necessary.
Primary Purpose of Position
Primarily, this position evaluates the transfer credit of readmitted and continuing students. This position also updates student records with processes such as transient study, duplicate credit, Education Abroad credit, etc. This position is expected to identify processes that can be streamlined and develops appropriate solutions, such as policy or practice changes and developing criteria for data integrity reports related to the position’s tasks. This position works closely with the Transfer Credit team and academic departments regarding process improvements, focusing on accuracy, consistency, transparency, and simplicity for end-users.
Minimum Education/Experience
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Essential Job Duties
This position:
- Evaluates and processes the transfer credit of readmitted and continuing students.
- Updates student records affected by transient study, registration changes, duplicate credit, education abroad credit, etc.
- Identifies processes that could be streamlined and develops appropriate solutions, such as policy or practice changes and developing reports to monitor for data integrity reports related to the position’s tasks.
- Works closely with the Transfer Credit Team and academic departments regarding processing and improvements, focusing on accuracy, consistency, transparency, and simplicity for students.
Other Work Responsibilities
- Works cohesively within a team and is expected to present excellent customer service.
Departmental Preferred Experience, Skills, Training/Education
- Must be familiar with Banner Student and Administrative
- Should have experience using Microsoft Office and Google Suite
- Have a working knowledge of DegreeWorks
- Experience in higher education-in the Office of the Registrar
- Willingness to learn
Necessary Licenses or Certifications
Work Location
Office of the Registrar
Posting date
11/25/2025
Closing date
12/01/2025
Proposed Hire Date
01/05/2026
Contact Information
Special Notes to Applicants
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write ‘see resume’ on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Salary : $40,665 - $46,250
