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Cook - Helpings Cafe & Catering

UMOM New Day Centers
Phoenix, AZ Part Time
POSTED ON 1/9/2026 CLOSED ON 3/7/2026

What are the responsibilities and job description for the Cook - Helpings Cafe & Catering position at UMOM New Day Centers?

Job Title: Cook

Supervisor: Residential Dining Manager or Helpings Café and Catering Manager

Classification: Non-exempt

Hiring Salary Range: $21 - $22 per hour

About UMOM New Day Centers: Founded in 1964, UMOM is Arizona's largest provider of services for families experiencing homelessness. Our mission is to end family homelessness by restoring hope and rebuilding lives. With an annual operating budget of $20 million dollars, UMOM provides shelter, supportive services, and housing programs to families and individuals experiencing homelessness in Maricopa County. UMOM serves over 15,000 unique individuals across all our services annually, including those families receiving support at the Family Housing Hub, Maricopa County's family coordinated entry system.

Position Description: UMOM New Day Centers serves over 300,000 meals each year to clients experiencing homelessness who are temporarily living in our emergency shelters. The Cook position contributes to UMOM's mission to restore hope, rebuild lives, and end homelessness by cooking and creating meals in the areas of Residential Dining or Helpings Catering and Café. This is an intermediate-level position requiring knowledge and skills of best practices in a kitchen, experience in basic and intermediate-level cooking methods, and the ability to prepare and organize all aspects needed for meal service. The Cook has demonstrated experience in team leadership and inventory processes and procedures. This individual will create a sanitary and organized environment and will practice and abide by Maricopa County Health codes to ensure food is safe for our clients and customers. The Cook understands a positive, team-focused approach is the best way to keep a fast-paced kitchen running smoothly and is excited to contribute to ensuring this type of work environment.

Essential Duties And Responsibilities

  • Performs culinary skills and techniques including roasting, sautéing, sauce production, batch cooking, gourmet salads, and common side dishes.
  • Leads kitchen tasks of ingredient preparation, labeling and proper storage of food in containers, and countertop cleaning. Stocks and maintains sufficient levels of food products at all stations to assure a smooth service period.
  • Exhibits knowledge of proper food storage, rotation, and disposal in accordance with Food safety standards.
  • Exhibits working knowledge of all kitchen equipment and experience in menu modification.
  • Ensures food production at UMOM kitchens maintains food quality, accurate portion control, consistency of recipes, and timely delivery in accordance with established meal schedules/menus.
  • Maintains well-organized kitchens reflective of the safety standards established by UMOM and in accordance with all safety and sanitation standards per Maricopa County Health codes/the health department.
  • Assists with the back-of-house training portion of the Homegrown student program.
  • Operates with speed, efficiency and consistent mindfulness towards kitchen organization and sanitation in a fast-paced production-kitchen environment.
  • Communicates daily with kitchen staff to gain continuous feedback.
  • Assists with inventory of all program supplies and works with Culinary Enterprise and Residential Dining Managers to manage all related expenses as needed.
  • Articulately represents UMOM to the trainees, community, businesses, and social service organizations.
  • Assumes 100% responsibility for quality of products served.
  • Attends all scheduled employee meetings and brings suggestions for improvement.
  • Other duties as assigned by Leadership.

Qualification And Competency Requirements

Education and Experience

  • High school diploma or GED equivalent, preferred
  • Minimum two years of experience in kitchen preparation and cooking in a fast-paced food service environment required
  • Experience with inventory process and procedures preferred

Computer skills

  • Familiarity with, or ability to learn, basic applications such as Microsoft Word and Outlook for email communication and documentation responsibilities

Compliance

  • Current Maricopa Food Handler's card or the ability to obtain one
  • Valid Level One Fingerprint Clearance Card or the ability to obtain one
  • Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
  • Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
  • This position is classified as a safety sensitive position.

Physical activities and working conditions

The physical demands and working conditions described here are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of this job.

  • This position is very active and requires standing, moving, bending, stooping, lifting, and reaching all day. The duties of this job require regular exposure to kitchen conditions including heat, cold, humidity, wet, smoke, and loud noises.

Additional Attributes

  • Willingness to embrace and actively support the unique culture and values of UMOM
  • Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
  • Ability to exercise excellent independent judgment and take ownership of decisions
  • Ability to think on a broad, systems-level relative to the scope of the position
  • Ability to work independently and self-manage to achieve goals while being a strong team player
  • Ability to organize, meet deadlines, prioritize and delegate appropriately
  • Ability to cope with and embrace change, risk, and uncertainty
  • Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization.

Work Schedule: This position must have flexibility to work days, evenings, weekends, and holidays. This full-time position typically works 5 days each week (40 hours) with 2 consecutive days off. Shifts typically fall between the hours of 5am and 7pm.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $21 - $22

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