Demo

SPD Quality & Education Specialist, 40 Hours, Days

UMass Memorial Health
Worcester, MA Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 12/25/2026
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$62,004.80 - $111,633.60

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00AM - 4:00PM

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 2550 Central Sterile Supplies

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position is accountable for coordinating education and Quality in the Sterile Processing (SP) department. The role includes assessing, planning, implementing and evaluating education and training as well as implementing quality improvement projects with proven measurable results for the Sterile Processing Department for all three campuses.

This individual will also be accountable for ensuring professional development as well as coordinating the research and evaluation on new products and equipment and will be responsible for in-servicing staff on new products and equipment.

I. Major Responsibilities:

1. Responsible for education and quality for all sterile processing departments
2. Coordinates all sterile processing departmental orientation of new hires. Plans, implements and promotes the education and training of staff members to ensure professional development within all areas of sterile processing. Evaluates, reviews and reports the staff's ability to provide clean, sterile and accurate instrument sets. This includes all technicians, transport aides, and supervisors.
3. Provides educational programs for the sterile processing staff. Addresses and schedules all in-services for all three campuses.
4. Creates programs to improve the quality of the service and products provided by sterile processing department.
5. Provides quality assurance programs/audits and the support necessary for staff in the field of sterile processing.

II. Position Qualifications:

License/Certification/Education:

Required:
1. High school diploma or GED certification.
2. Certified Registered Central Service Technician (CRCST) through the International Association of Health Care Central Service Material Management or other certification boards.
3. Formal LEAN training is required within 6 months of employment.

Preferred:
1. Advanced Certifications: Certified Healthcare Leader (CHL), or Certified Instrument Specialist (CIS). One of these must be obtained within 12 months of hire as a condition of employment.

Experience/Skill:

Required:
1. Minimum of 5 years in the Sterile Processing field.
2. Minimum of 2 years of educator, quality, or supervisory responsibility within the sterile processing field.
3. Strong working knowledge of principles and practices of sterile processing field.
4. Must demonstrate expert knowledge of instrumentation, equipment, inventory management, and case cart management.
5. Proficient oral and written (English language) communication skills required in order to fulfill documentation and presenting requirements associated with the position.
6. Computer and Microsoft office proficient.
7. Excellent interpersonal skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.


UMass Memorial Medical Center is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity


 

Salary : $62,005 - $111,634

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