Administrative Assistant, Harrington Hospital's Cancer Center, Southbridge - 40 hours, Days

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$19.15 - $34.47

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

830am-5pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

25080 - 3682 Cancer Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Administrative Assistant performs the day-to-day clerical functions needed to support the clinical operations of the department.

This includes, but not limited to, heavy telephone intake, patient registration, booking appointments, obtaining client data, typing

correspondence, managing phone & foot traffic, scanning documents into EHR. This position participates fully in shared office tasks,

including but not limited to: receiving visitors, scheduling appointments, reception duties and filing. Provides back-up coverage for other support staff and assists with coverage for other sites as needed. Communicates to all new clients: clinic processes,

expectations, & responsibilities. Provides estimates for services when appropriate. Receives and processes patient financial liability

payments for current and past balances. Special projects as assigned. Attends all staff meetings & trainings.

I. Major Responsibilities:

• Serves as unit receptionist, directs patients, visitors and others. This includes, but not limited to, heavy telephone intake, patient registration, booking appointments, obtaining client data, typing
  
  

correspondence, managing phone & foot traffic, scanning documents into EHR.

• This position participates fully in shared office tasks, including but not limited to: receiving visitors, scheduling appointments, reception duties and filing.
• Provides back-up coverage for other support staff and assists with coverage for other sites as needed.
• Communicates to all new clients: clinic processes, expectations, & responsibilities.
• Provides estimates for services when appropriate.
• Receives and processes patient financial liability payments for current and past balances.
• Special projects as assigned.
• Attends all staff meetings & trainings.
  
  

License/Certification/Education:

II. Position Qualifications:

Required:

• Equivalent to high school diploma
  
  

Preferred:

• One-year advanced education and training in the business/secretarial/medical field or equivalent experience a plus.
  
  

Experience/Skills:

Required:

• Ability to handle multiple priorities and effective communication.
• Must be able to multitask and maintain a calm demeanor.
• Must possess a sound knowledge of business systems and office procedures.
  
  

Preferred:

• Bi-lingual in English and Spanish is a plus.
• At least 2 years of office experience, medical office experience preferred. Included in such experience must be typing 40 wpm and
  
  

handling high volume telephones.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.