Healthcare Account Director – Analytics & AI

Healthcare AI & Analytics Engagement Director

Location: Boston, MA (On-site 4-5 days per week at client offices)

Travel: Monthly travel across U.S. client locations as required.

Employment Type Full-Time

About The Role

We are seeking an experienced Healthcare AI & Analytics Engagement Director to drive strategic client relationships, account growth, AI/GenAI solution adoption, and commercial success within a major healthcare account. This role combines executive-level relationship management, AI consulting, business development, presales, and cross-functional leadership.

The ideal candidate brings deep healthcare industry knowledge, strong consulting services experience, and the ability to translate emerging AI technologies into measurable business outcomes for enterprise clients.

Key ResponsibilitiesClient Relationship Management & Account Growth

• Develop and expand strategic relationships with Director-, VP-, and executive-level stakeholders within healthcare organizations.
• Drive revenue growth, account expansion, and margin achievement across assigned accounts.
• Understand client business priorities, operating models, value chains, and industry dynamics to shape long-term account strategies.
• Identify new opportunities for AI, GenAI, analytics, and digital transformation initiatives.
• Act as a trusted advisor to clients, helping align business challenges with innovative AI-driven solutions.
  
  

AI & GenAI Demand Generation

• Identify business improvement opportunities and develop compelling AI and GenAI use cases.
• Leverage client insights, dashboards, proof-of-concepts, market trends, and industry research to shape solution opportunities.
• Position advanced AI capabilities including LLMs, Agentic AI, RAG architectures, and intelligent automation solutions.
• Collaborate with internal solution teams to create differentiated value propositions.
  
  

Presales, Solutioning & Commercial Strategy

• Lead proposal development and solution design efforts for complex client engagements.
• Collaborate with consulting, delivery, data science, and engineering teams to develop winning solutions.
• Design commercial models including subscription-based, outcome-based, and value-driven pricing approaches.
• Support contract negotiations and procurement discussions with client stakeholders.
• Build executive-level business cases demonstrating ROI and business impact.
  
  

Cross-Functional Collaboration

• Partner closely with global consulting, analytics, engineering, AI, and delivery teams.
• Ensure successful execution of pilot programs, proof-of-concepts, and production deployments.
• Help clients transition from experimentation to enterprise-scale AI adoption.
• Represent the full portfolio of AI, analytics, engineering, and consulting capabilities.
  
  

Required Qualifications

• 10–18 years of experience in customer success, account management, consulting, business development, presales, or client engagement roles.
• Proven experience managing and growing enterprise accounts within consulting services, analytics, AI/ML, GenAI, cloud, or digital transformation environments.
• Strong healthcare industry expertise, including healthcare operations, business processes, value chains, and performance drivers.
• Demonstrated success driving executive-level client relationships and account growth.
• Experience developing proposals, solution strategies, and commercial structures for enterprise clients.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to operate independently at client locations while collaborating with globally distributed teams.
  
  

Technical ExpertiseGenerative AI & Advanced AI

• Strong understanding of Large Language Models (LLMs)
• Prompt Engineering
• Fine-Tuning Techniques
• Embeddings & Vector Databases
• Retrieval-Augmented Generation (RAG)
  
  

Preferred Qualifications

• Experience selling or delivering AI, Analytics, Data Science, or Digital Transformation solutions.
• Experience working with Fortune 500 healthcare organizations.
• Consulting background with analytics, AI, cloud, or technology services firms.
• Familiarity with subscription-based and outcome-based commercial models.
• Strong understanding of enterprise AI adoption and transformation programs.
  
  

Skills: management,healthcare,analytics