What are the responsibilities and job description for the Customer Service Retail Specialist position at 'Ulu Chip Factory Store?
Job Overview
We are seeking a motivated and customer-oriented Retail Associate to join our team. In this role, you will be responsible for providing exceptional service to our customers, assisting them with their shopping needs, and ensuring a pleasant shopping experience. You will play a key role in maintaining the store's appearance and inventory while contributing to sales goals.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Operate cash register efficiently, handling cash transactions accurately.
- Provide knowledgeable answers to customer inquiries regarding breadfruit and cassava products along with all local products.
- Maintain cleanliness and organization of the sales floor and stock areas.
- Assist in restocking shelves and managing inventory levels.
- Process returns and exchanges in accordance with store policies.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Proficiency in cash handling and operating cash registers.
- Basic math skills for accurate transaction processing.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Familiarity with Breadfruit and Cassava general information along with over 200 local products.
Join our team as a Retail Associate where your contributions will help create an enjoyable shopping environment for our customers!
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Health insurance
Shift:
- Day shift
Work Location: In person
Salary : $16