What are the responsibilities and job description for the Customer Service Office Admin position at UltraPure?
Company Overview
Water Professionals is a dynamic company dedicated to providing exceptional water treatment solutions and customer service. We pride ourselves on fostering a positive work environment where team members can grow and succeed.
Overview
We are seeking an energetic and detail-oriented Customer Service Office Admin to join our team. In this vital role, you will serve as the first point of contact for clients and visitors, manage administrative tasks, and support office operations with enthusiasm and professionalism. This position offers an exciting opportunity to contribute to a thriving organization while developing your administrative skills.
Duties
- Answer incoming calls, and direct calls with excellent phone etiquette.
- Manage front desk responsibilities, including handling inquiries and providing outstanding customer support.
- Perform data entry, filing, and maintain accurate records using Microsoft Office, and customer data base.
- Manager customer accounts, including order processing, problem resolution, accounts receivable and collection tasks.
- Assist with service appointment scheduling with service and operations teams.
- Provide administrative support to various departments.
Key Responsibilities
- Manage customer accounts, including order processing and problem resolution.
Qualifications
- Strong problem-solving and organizational skills
- Excellent written and verbal communication abilities
- Experience in customer service or customer relations preferred
- Ability to multitask and manage time effectively in a fast-paced environment
If you’re looking to join a well‑established small business that takes pride in delivering reliable, high‑quality water solutions for residential, commercial, and industrial clients, we’d love to meet you. This could be the perfect next step in your career.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $18 - $20