What are the responsibilities and job description for the EMS Dispatcher position at Ultra EMS?
Ultra EMS is hiring one (1) full-time EMS Dispatcher with a set schedule.
Hourly rate of $19.00 to $23.00 does not include a $2.00 per hour night and $4.00 weekend shift differential. Hourly rate will be based on years of dispatching and/or EMS experience.
SCHEDULE IS AS FOLLOWS
Days: Monday, Thursday, Friday
Times: 0630 to 1930
Responsible for the following job shift role as dispatcher of ground ambulance includes call-taking and dispatching of ground resources. Receives, processes, and arranges requests for emergent and non-emergency medical transportation. Ensuring the most appropriate unit is assigned in a timely manner; coordinates all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as the number one priority. Collects and maintains accurate records of all information received via requesting personnel, transport crews and leadership personnel.
Minimum Qualifications
· High School diploma or equivalent.
· Current certification as Ohio EMT desired, but not required.
· Minimum of 2 years of previous EMS / law enforcement / critical care dispatching experience preferred/but not required.
· Ability to effectively multi-task.
· Ability to verbally communicate clearly and precisely in stressful situations.
· Determines own learning needs and seeks those skills to develop.
· Proficient typing skills.
· Ability to operate Computer-Aided Dispatch (CAD), Emergency Communications Phone, and Radio Systems and critical communications application platforms.
· Knowledge of medical terminology desired, but not required.
· Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of Ultra EMS to the public.
· Must be able to wear a telephone headset for an extended period of time.
· Must demonstrate alertness at all times and be able to withstand high amounts of stress.
· Excellent written and verbal communication skills.
· Ability to multitask and handle multiple projects at one time.
· Ability to work well with all levels of staff.
· Ability to work in an unstructured, non-routine environment.
· Ability to work independently with minimal direction.
· Good planning and organizational skills.
· Excellent computer skills and Microsoft Office.
· Ability to negotiate effectively.
***Interested candidates, please apply online at www.ultraems.com
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Health insurance
Work Location: In person
Salary : $19 - $23