Sr Quality Manager

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today! 

UCT is looking for a talented Senior Quality Manager to join us in Austin, TX!

The Senior Quality Manager leads cross-functional efforts to resolve product quality issues, enhance customer satisfaction, and drive continuous improvement. This role develops and implements quality plans, ensures compliance with ISO 9001 standards, and influences site-wide adherence to QMS and customer scorecard goals. With expertise in preventive quality engineering, structured problem solving, and business process improvement, the manager plays a key role in aligning quality performance with strategic objectives.

Essential Duties and Responsibilities:

• First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management. Escalations to next level management as applicable based on severity of issue.
• Develop and maintain quality plans for product quality & scorecard improvement.
• Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunity, and business process improvement. Present performance and action plans to aligned goals & objectives during regular monthly reviews.
• Business process improvement experience required - must demonstrate an ability to define and creatively implement quality business systems within the Operations teams.  Maintain acceptable quality ISO 9001 business processes with company and customer requirements.
• Develop, maintain, and support Continuous Improvement efforts. Interact at all levels with Customers, Suppliers and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
• Influence all site functions to meet/exceed QMS audits, Customer quality scorecards, and effective 8Ds.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills and Abilities:

• Audit experience in product, process and system audits. 
• Experience managing critical customer communications.
• Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools. Green Belt Certification minimum. 
• Excellent communication skills.

Educational/Certification Requirement:

• Bachelor Degree in Engineering, Quality, or other related field or equivalent experience.
• Mechanical Engineering background is a plus.
• ASQC CQA, CQT or CQE certification preferred.

Experience Requirement:

Work Experience:

• 8 - 10 years’ experience in Engineering, Operations Quality & Reliability.
• Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem solving.

Management Experience

• 5 years directly related supervisory/management experience desired but not required. This position may not have direct reports.

Physical Demands and Working Conditions:

Criteria:

Work Environment:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Works in a manufacturing environment.

Physical Demands:

• Ability to kneel, reach, walk, push, pull and grasp.
• Ability to lift up to 50 lbs. 
• Ability to move arms, hands, and fingers
• Ability to sit for sustained periods.
• Required to wear personal protective equipment.
• Prolonged sitting with some standing and bending intermittently during work hours.
• Subject to interruptions

Environmental Exposure:

• Required to wear personal protective equipment where applicable.
• Subject to frequent interruptions.
• The ability to talk on the phone and use a computer for extended periods may be required.
• May involve exposure to moderate noise levels from printers, faxes, computers, etc.

Overnight Travel:

• Work may require out-of-town travel depending upon assignment (training and meeting).

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations. 

UCT offers an excellent benefits package to all full-time employees, which includes medical, dental, vision, 401(k), and paid time off. 

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.