What are the responsibilities and job description for the Ticket Agent position at Ultra Aviation Services Inc?
Company Description
Ultra Aviation Services Inc is a reputable airlines and aviation company headquartered in Miami, Florida. Serving clients with reliable and efficient services, the company is dedicated to maintaining high industry standards. With its strategic location and focus on excellence, Ultra Aviation Services Inc is positioned as a key player in the aviation sector. Joining the team offers an opportunity to contribute to a fast-paced and customer-focused environment.
Role Description
This is a full-time, on-site role for a Ticket Agent at Ultra Aviation Services Inc, located in Miami, FL. Responsibilities include assisting customers with ticket sales, managing reservations, providing outstanding customer service, addressing inquiries, and promoting additional services to passengers. The Ticket Agent will work closely with customers to ensure smooth and efficient experiences, contributing to the overall satisfaction of travelers.
Qualifications
- Proficiency in Ticket Sales and Reservations processes
- Strong Communication and Customer Service skills
- Experience in Sales and the ability to upsell services
- Excellent interpersonal skills with a customer-focused attitude
- Punctuality, reliability, and ability to thrive in a fast-paced environment
- High school diploma or equivalent required; additional training in hospitality or travel-related fields is advantageous
- Proficiency in using ticketing and booking systems is a plus