What are the responsibilities and job description for the Customer Service Representative position at Ultimate Staffing?
Representative Duties / Qualifications
Receives immediate supervision from an assigned supervisor.
Prepare and process service requests for various services such as business licenses, utility bills, turn-ons and turn-offs, and animal licenses.
Provide clerical support to the department; make copies of documents as needed; handle correspondence, type memoranda, letters and other reports as required; distribute correspondence, and handle incoming and outgoing mail.
Maintain books and records, assist with the processing of documents such as invoices, purchase orders, warrants, tax statements and other records; make arithmetical calculations.
Work with ledger accounts and other records; maintain subsidiary ledgers; accumulate records and statistics related to departmental operations.
Maintain records of monies received; post to ledgers and balance accounts.
Assist in preparing financial statements and prepare bank deposits.
Maintain various financial or statistical records requiring the use of independent judgment,
Audit invoices for proper extensions, taxes, discounts and totals, match invoices to purchase orders to see that correct items are invoiced and billing is proper; allocate purchases to various budget accounts.
Maintain files and perform general clerical duties as required.
Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Salary : $27 - $30