What are the responsibilities and job description for the Call Center Representative position at Ultimate Staffing?
Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment.
We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team.
What's in it for you?
- Weekly pay
- Up to $18/hr
- Medical benefits offered
Responsibilities:
- Handle high volume of incoming calls
- Assist customer in a polite and friendly manner
- Create purchase orders, update client information in system
- Manage client accounts and support in technical issues
- Resolve any client and customer inquiries and complaints in a timely manner
- Update internal databases while fielding calls from customers and/or clients
- Answer pertinent questions as best to your ability to service the caller
Requirements:
- Minimum of 2 years experience in customer service setting
- Strong communication both written and verbal
- Good customer service skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.