Business Operations Manager

Job Title:

Office Operations Manager

About the Role:

This key role requires collaboration with both Security and Facilities departments, as well as overseeing a team of 20 full-time in-office staff.

Responsibilities:

• Supervise the Administrative Pod in all aspects of administration and meeting-related duties.
• Work with Facilities, Security Operations, and IT to ensure adequate support for all company and industry meetings, including Administrative Pod support.
• Ensure office break rooms and copy rooms are stocked with necessary supplies and all equipment is working and properly maintained.
• Operate as the primary contact person for third-party rentals and use of available office, classroom, and parking space, including preparation of rental contracts and coordination of departmental support during the rental period.
• Oversee special projects and track progress towards company goals.
• Serve as the liaison between administrative personnel and senior management, communicating needs and concerns so they can be handled expeditiously.
• Collaborate with Facilities, Security Operations, and Human Resources to ensure new hire onboard training has been provided to all onsite and hybrid employees.
• Select employees for special projects and programs and oversee their output.
• Provide technical and logistical support for all administrative personnel.
• Work with Executive Staff to identify Administrative Pod staff development opportunities and training needs and ensure that training is obtained.

Requirements:

• Bachelor's degree, preferably in business administration, management, or related field, or equivalent experience.
• 5 years in an administrative role.
• Exceptional leadership and time, task, and resource management skills.
• Strong interpersonal skills, with a demonstrated ability to work across multiple departments on multiple time-sensitive projects.
• Technically savvy and flexible.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and customer service procedures.
• Willingness to continue building skills through educational opportunities.