What are the responsibilities and job description for the Patient Care Coordinator position at Ultimate Chiropractic?
Are you the ENERGETIC, MULTI-TASKING, PEOPLE-PERSON we’re looking for? Do you want to start your career in the chiropractic and holistic health industry? Would you like to work for a mission-driven healthcare company that values a great work culture?
In this position, you are essential to the operations of our clinic. Your priority is to handle the fast-paced logistics of patient interaction and care. You’ll earn a competitive starting wage of $22-24/hr., and receive excellent benefits, including paid holidays, retirement plan, paid training, paid professional development, and a paid time off scale. If this sounds like the right healthcare opportunity for you, apply today.
Responsibilities (include but not limited to):
- Greet patients and check them in for their appointments
- Manage a multi-doctor schedule
- Keep patients on track with care
- Engage patients in upcoming clinic events
- Collect patient payments
- Answer the phone
- Assist with patient care by explaining in-office rehab
- Update patient healthcare files in our practice management software
- Schedule patient appointments
- Advocate for the patient’s health
- Coordinate, track, and report key metrics related to billing efficiency
- Answer questions about products and services
- Learn and implement our patient process systems
- Assist with weekend events as necessary (very few)
Behavioral Attributes:
- Strong attention to detail with demonstrated process management skills
- Excellent written and verbal communication skills
- Highly organized with strong attention to detail
- Excellent time management skills and the ability to perform tasks without supervision
- Ability to multitask and thrive in a fast-paced environment
- Ability to jump from "high profile" projects to "digging a trench" type projects without missing a beat and maintaining enthusiasm
Education and Experience:
- High School Diploma or equivalent experience
- Experience in healthcare, chiropractic, wellness, or alternative medicine, preferred but not required
- Strong knowledge of Microsoft Office – Word, PowerPoint, Excel, etc.
- Experience with billing and practice management software, preferred but not required
- Customer service experience and good phone etiquette are required
- Good with technology
- Punctual and reliable
- A genuine interest in health
- Previous knowledge of chiropractic care is a plus, but it’s not required
Work Schedule:
This position is full-time with varying hours per day. Here’s how a typical week looks:
- Monday: 7:30 am - 12:00 pm, 1:00 pm - 6:30 pm
- Tuesday: 7:30 am - 12:00 pm, 1:00 pm – 6:30 pm
- Wednesday: 7:30 am - 12:00 pm, 1:00 pm - 6:30 pm. Occasionally Wednesday evenings are required
- Thursday: 1:00 pm- 6:30 pm
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Benefits:
- Employee discounts
- Paid time off
- Paid holidays
- Paid training
- Professional development assistance
- Free chiropractic care for you and your immediate family
- Travel to corporate training events, minimum 1 event annually
- Competitive retirement plan
Apply by emailing a brief cover letter and resume to melissa@ultimate-chiropractic.com or bring application to office.
About Ultimate Chiropractic
We are a mission-driven holistic health center. Beyond chiropractic adjustments, we adopt a whole-body approach to care that helps patients unlock their natural healing potential. We believe Core Chiropractic, Nutrition, Mindset, Oxygen & Exercise, and Minimizing Toxins - are the solution to transforming healthcare. These 5 Essentials provide a comprehensive and proactive path to optimal health, empowering individuals to address root causes and achieve lasting well-being.
Our methods are scientifically supported, and our approach is patient-centered. In short, we are on a mission to inform, inspire, and empower families to achieve optimal health. We accomplish this mission through world class chiropractic care and patient education.
Our team is all about fun, empowerment, and making a positive impact! At our clinic, we're more than just a team; we're a family. We believe that when you're having fun and helping others improve their lives, everyone wins. Here are a few ways we make that happen:
- Team Bonding: We make work feel fun with regular team-building activities that bring us closer together.
- Annual Trips: Get ready for a trip to sunny Florida! It's our way of leveling up, connecting with like-minded chiropractors and teams, and having a blast along the way.
- Holistic Health: We're all about holistic health, covering physical, spiritual, mental, and emotional well-being. We offer benefits and opportunities to help you achieve your peak potential in every aspect of life.
Join us for an incredible journey where work is fun, and personal growth is our shared goal.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- Employee discount
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
Work Location: In person
Salary : $22 - $24