What are the responsibilities and job description for the Scheduling Coordinator position at Ultimate Air, Inc.?
Scheduling Coordinator
Pay: $20-$25/hour Depending on Experience
At Ultimate Air, we believe great customer experiences start with great people. We're looking for an upbeat, organized, and customer-focused professional who enjoys helping others and takes pride in keeping things running smoothly. If you thrive in a team environment and enjoy a variety of administrative and customer service responsibilities, we'd love to hear from you.
Why Join Ultimate Air?
- Friendly and team-oriented culture
- Opportunities for growth and career development
- Medical Insurance - 100% employer-paid for employee coverage
- Simple IRA with up to a 3% company match
- Paid Vacation
- Paid Holidays
Position Summary
The Office Assistant serves as a key point of contact for customers and supports the daily operations of the office. Responsibilities include answering incoming calls, scheduling maintenance visits, coordinating service agreement appointments, and assisting with sales appointments. This position works closely with technicians to manage schedules, communicate updates to customers, and ensure appointments are completed efficiently. Additional responsibilities include entering work orders, maintaining records, and providing general administrative support as needed.
Schedule: Monday - Friday | 8:00 AM - 4:30 PM. Occasional overtime may be required.
Qualifications
- At least 1 year of customer service or office experience
- Positive attitude with excellent interpersonal skills
- Strong phone etiquette and communication abilities
- Experience handling a multi-line phone system preferred
- Ability to communicate effectively in English, both verbally and in writing
- Bilingual (Spanish/English) is a plus
- Proficiency with Microsoft Word, Excel, and Outlook
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
Salary : $20 - $25