Retail Process Improvement Engineer

OVERVIEW

Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we’re not just growing, we’re thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.

 

 

THE IMPACT YOU CAN HAVE 

 

The Retail Process Improvement Engineer is responsible for identifying, managing, and leading cross-functional projects to improve the fluctuating needs of a growing organization through process improvement initiatives.  This highly cross-functional role contributes to Ulta Beauty’s success by establishing processes and procedures to maximize efficiency and effectiveness by optimizing the use of people, processes, and performance to achieve service excellence.  This position is accountable for the labor standards lifecycle by creating, maintaining, and improving engineered labor standards through the lens of process improvement, focusing on retail stores, as well as supply chain and enterprise initiatives.

This position requires a passion for process excellence, the aptitude to deliver quantifiable business results, and the ability to partner cross functionally and influence across all levels of the organization.

 

YOU'LL ACCOMPLISH THESE GOALS BY: 

 

The Retail Process Improvement Engineer is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned):

• Manage engineered labor standards and calculate workload demand for selling and operational activities.
• Drive labor optimization and specialization with improved operational tools and processes for store, DC, and corporate audiences, focusing on efficient data integration, simplified processes, and execution.
• Provide thought partnership and guidance as the business product owner of the labor standards repository and labor model management software platform, including integration with the workforce management product suite as well as implementing enhanced labor modeling capabilities.

• Evaluate organizational capabilities, processes, tools, and technology to drive innovation and continuous improvement throughout the value chain.
• Influence accountability to plan, execute, and achieve objectives to implement process improvements and change management initiatives that align with Company strategies for an optimal guest experience, sustained growth, and enhanced profit.
• Analyze and recommend methods for improving associate efficiency and reducing/eliminating non-value-added activities, including the restructuring of primary job duties, reorganizing workflows, and job setup.
• Perform root cause analysis to identify gaps; create a remediation plan to drive improvements.
• Lead training and testing workstreams for the implementation of new systems and processes.
• Synthesize and deliver transparent communication to business leadership team, cross-functional workstream, and executive stakeholders.

• Adjust and revitalize standards and documentation as needed to reflect changes in policy or procedure.

THE ESSENTIALS OF SUCCESS 

• Bachelor's degree in Industrial Engineering, or related field of study.
• Minimum 5 years of work-related experience in business operations, process improvement, and/or industrial engineering, preferably with a high-growth retailer.
• Professional certification in process improvement and/or project management is desirable.
• Demonstrated experience utilizing business process improvement methodologies such as Lean, Kaizen, or Six Sigma is preferred.
• Domain expertise managing engineered labor standards and calculating labor demand.
• Demonstrated project management planning and execution experience, coupled with a proven record of accomplishment of leading projects to obtain tangible business results.
• Experience with typical retail operations, including business process optimization, inventory management, and omnichannel commerce.
• Proven ability to scrutinize data, identify and interpret trends, and develop and execute appropriate action plans based on discoveries.
• Exceptional verbal and written communication skills, with aptitude to articulate intricate issues and translating technical terminology to a non-technical audience, including leadership.
• Aptitude to positively influence colleagues, peers, and cross-functional teams with diverse goals and responsibilities as well as competing priorities.
• Advanced proficiency with Microsoft Office product suite, including Access, Excel, PowerPoint, Project, SharePoint, Visio, and Word.
• Ability to perform and remain organized in a fast-paced, deadline-drive environment.

PREFERRED OR SPECIAL POSITION REQUIREMENTS

• Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays
• Ability to travel, including overnight stays, as needed (up to 10%)

WORKING CONDITIONS

• Normal office demands.
• Visit stores to enhance understanding of the associate and guest experience and to collaborate with field leaders.
• Ability to walk and stand for extended periods during observations.

 

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The pay range for this position is $77,600.00 - $103,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

 

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Salary : $77,600 - $103,000