What are the responsibilities and job description for the Case Manager position at Ulliance, Inc.?
Description
Ulliance is an international behavioral health and human resources service company headquartered in Troy, MI. For over 10 years, Ulliance has served as the contractor to the State of Michigan’s Bureau of Professional licensing Health Professional Recovery Program (HPRP), which monitors impaired health professionals, struggling with substance use disorders (SUD) or mental health (MH) concerns. The HPRP’s goal is to ensure public safety and assist health professionals in 28 different licensing boards, from Medical Doctors to Massage Therapists, in obtaining and maintaining long term recovery.
Case Managers provide telephonic case management of impaired health professional by monitoring random drug screening, collaborating/communicating with the licensee’s treatment team, and ensuring their compliance with their signed monitoring agreement. This is a fast-paced, dynamic position that offers both in-office and remote work flexibility.
Duties and Responsibilities
- Monitor compliance in the HPRP process
- Maintain detailed and accurate documentation of client interactions and case management activities such case notes
- Interface with many healthcare entities on worksite confirmations and supervisors who serve as worksite monitors
- Support Program Director in the development of required reports to the State of Michigan’s Licensing and Regulatory Affairs
- Act as a liaison for the licensee’s treatment providers
- Review random drug test results with regular communication with Medical Director to honor safety to practice authorizations for employed licensees
- Participate regularly in a multi-disciplinary team in the management of cases
- Address non-compliance through a weekly clinical team approach
- Perform other duties as assigned or directed
- Comply with all HIPAA requirements
Ideal Candidate
- Strong desire to work in a professional, client-focused environment, helping individuals navigate mental health and substance use challenges
- Detail-oriented with excellent organizational and time-management skills
- Ability to work independently and as part of a multidisciplinary team
- Ability to adapt quickly to changes in policies, procedures, and client needs
- Compassionate, empathetic, and dedicated to improving the quality of life for individuals in recovery
Why Join Us?
- Competitive salary with a comprehensive benefits package, including health insurance, dental, vision, and paid time off
- A supportive, collaborative team environment focused on professional development and growth
- The opportunity to make a meaningful impact in the lives of individuals and the community
- A hybrid work environment that offers flexibility while maintaining a strong team connection
If you're passionate about working in a professional, fast-paced environment and making a difference in the lives of the people you serve, we encourage you to apply today!