What are the responsibilities and job description for the Patient Relations Asst/Bilingual/UKHC position at UK HealthCare?
Posting Details
Job Title Patient Relations Asst/Bilingual/UKHC Requisition Number RE51934 Working Title Patient Relations Assistant/Bilingual – DMD Student Clinic Department Name MD100:DENTAL GROUP CLINICAL PRACTICE Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience
3.5 yrs
Required License/Registration/Certification
Language proficiency proven by high school or college diploma from [insert language needed] speaking country or third party proficiency evaluation or test.
Physical Requirements
The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.
Shift
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
Job Summary
The DMD Student Clinic is searching for a candidate to help with patient scheduling, registration, and check-out for Spanish-speaking patients.
The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience.
The primary responsibilities include, but are not limited to: greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone. This position supports efficient patient care and clinic initiatives to improve patient attendance and keep attendance records.
Skills / Knowledge / Abilities
Language proficiency in Spanish
Does this position have supervisory responsibilities? No Preferred Education/Experience
Previous experience in customer service, healthcare, and/or administrative/clerical roles
Deadline to Apply 04/07/2026 Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Job Title Patient Relations Asst/Bilingual/UKHC Requisition Number RE51934 Working Title Patient Relations Assistant/Bilingual – DMD Student Clinic Department Name MD100:DENTAL GROUP CLINICAL PRACTICE Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience
3.5 yrs
Required License/Registration/Certification
Language proficiency proven by high school or college diploma from [insert language needed] speaking country or third party proficiency evaluation or test.
Physical Requirements
The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.
Shift
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
Job Summary
The DMD Student Clinic is searching for a candidate to help with patient scheduling, registration, and check-out for Spanish-speaking patients.
The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience.
The primary responsibilities include, but are not limited to: greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone. This position supports efficient patient care and clinic initiatives to improve patient attendance and keep attendance records.
Skills / Knowledge / Abilities
Language proficiency in Spanish
Does this position have supervisory responsibilities? No Preferred Education/Experience
Previous experience in customer service, healthcare, and/or administrative/clerical roles
Deadline to Apply 04/07/2026 Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Salary : $16 - $25