Medical Assistant Credentialed Certified - Outpatient Clinics

UI Health has multiple openings for the role of Medical Assistant Credentialed Certified in outpatient clinical settings. UI Health provides a wide range of specialty and primary care services. Vast experience in patient care, teaching, and research is the foundation for clinical services that are among the best in Chicago and the nation. Job duties include performing a variety of clinical and clerical services to support outpatient services under the direction of the clinical staff. Applicants must be highly motivated, organized, customer service-focused individuals with excellent clinical and computer skills.

UI Health has been moving medicine forward for the benefit of the people of Illinois and beyond since 1859. UI Health is part of a system that brings together the University of Illinois's vast health sciences resources into one powerful organization. By sharing one vision, we can better provide the benefits of our research, the knowledge of our faculty physicians, and the advantage of advanced technology to every patient who walks through our doors. In collaboration with our academic partners, our mission is to advance healthcare to improve the health of our patients and communities, promote health equity, and develop the next generations of healthcare leaders.

Duties and Responsibilities:

• Medical Assistant Credentialed Certified typically performs the following duties per healthcare facility protocols (federal, state and university) and specific duties assigned. Maintains medical records in Electronic Health Records (EHR) systems, reviews and prepares EHR to ensure completeness prior to patient exam, obtains missing documentation; documents medical visits, observations, and related activities
• Assists nursing/medical staff with tasks related to preliminary assessment, education, and documentation of patient condition and the presenting health complaint including: Obtaining vital signs and other pertinent health information, i.e. conducts patient screenings during intake process.
• Administration of basic tests as by healthcare provider such as EKG, spirometry, pulse oximetry, Clinical Laboratory Improvement Amendments (CLIA), ETC. Informing the patient of test preparations and directions to diagnostic/treatment areas.
• Obtain specimens by noninvasive techniques, and collect blood specimens via capillary and vein puncture technique
• Assists medical/nursing staff with tasks or diagnostic/therapeutic procedures appropriate to experience, training and skill level.
• Responds to patient inquires (both in person and by telephone) and relays information to the appropriate clinical staff based on the nature of the inquiry.
• Transports or accompanies patients as directed. Documents patient medications for medication reconciliation by history.
• Administers approved injections per appropriate protocol Under direct supervision of clinical staff and following MD orders, completes requisitions for diagnostic tests/procedures.
• Assists in collection and processing of patient specimens. Performs and documents point of care specimen testing.
• Performs necessary follow-up to obtain laboratory/test results and other pertinent medical record information; records lab data. Maintains patient care environment in compliance with safety and infection control requirements including but not limited to ordering, stocking, and monitoring usage of linen, forms and supplies; disposal of soiled and used patient care supplies; sterilization of equipment.
• Performs and documents quality control tests on equipment as appropriate.
• Cleans and sterilizes equipment and maintains appropriate cleaning logs per policy.
• Obtains pre-authorizations and referrals.
• Maintains patient files and medical records; extracts clinical/demographic information as required. Schedules patient appointments.
• Checks patients in and out, requisitions charts/studies, registers patients and activates accounts according to hospital procedures. Records lab data.
• Assists other staff with office reception and business support functions. Collects cash payments from patients and keeps accurate record of cash collections.
• Performs related duties as assigned.
• Participates or assists with initiatives to promote effective process design, development and implementation of EHR and other technologies; participates in improvement projects and on assigned committees