What are the responsibilities and job description for the Financial Aid Associate (Special Programs) - Office of Student Financial Aid and Scholarships position at uic?
Under minimal supervision, the Financial Aid Associate, will provide financial aid guidance and assistance to students and parents in obtaining federal, state, institutional and private student aid funding. Assist area of Compliance and Special Programs in ensuring federal, state, and university aid is awarded, adjusted, and reported correctly for audits and outside agency review. Assist in supervising other professional staff and/or student employees.
Duties & Responsibilities:
- Research and respond to inquiries, problems, and issues that may arise from various sources. Work with specific populations in assigned colleges (Online programs, Health Professional Colleges,) and monitor all tuition waiver programs: DCFS, Child of Employee, Employee and State Related Agency waivers.
- Responsible for the monitoring of various daily compliance reports; create, update and adjust awards based on analysis of eligibility and various edit reports and evaluation of the level and type of assistance that can be awarded.
- Meet with and counsel students and parents in obtaining various sources of financial assistance funds. Provide information about available programs, procedures, and eligibility requirements.
- Participate in and present financial aid workshops, presentations, and orientations for students, parents and assigned college/department liaison.
- Assisting with scheduling and testing of Banner in yearly updates and enhancements to current aid year process; adhering to any new federal, state, or institutional policy updates.
- Assist in the development of policies and procedures affecting financial aid programs and processes for training and professional development for office staff and supervise alternative loan operations.
- May plan, assign and review work of staff to ensure that group objectives are met. May hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
- Perform other related duties and participate in special projects as assigned.