UTILIZATION COORDINATOR

Position Purpose: Serves as provider for resident-centered services that promote coordinated, effective treatment by facilitating the communication exchange between referral source, physician/treatment team and payor and managing timely transitions through the phases of residential care.

Key

Responsibilities:

· Facilitates communication regarding resident treatment process and needs with referral sources and payor.

· Keeps accurate records of the authorizations for residents in treatment.

· Ensures coordinated effective resident care including admission, continued stays, and discharge requirements.

· Ensures positive relationships with external and internal customers.

· When appropriate, travels to resident’s community representing the facility at FAPT meetings and court hearings.

· Ensures continued availability (recertification) of financial resources throughout the residents’ stay.

· Develops systems to review and respond to concerns expressed by customers. Together with the appropriate Department head, he/she works to resolve issues to the satisfaction of the customer and facility.

· Review of clinical patient data with third party reviewers to substantiate the need for continued hospital level of care of ongoing participation in treatment programs.

· Communicate and coordinate third party reviewer’s level of care decisions and expectations to appropriate clinical and administrative staff.

· Assist in preparing Utilization Review Reports as necessary.

· Coordinates and makes Retrospective Appeals to third party payers.

· Meets weekly with Administrator on appropriate issues.

· Other duties as assigned based on the needs of the facility.

Qualifications: Skills, Knowledge and Abilities

Needs basic understanding of and comfort level with medical terminology, residential treatment, clinical science/pathology and psychiatric disorders. Must know how to gather and analyze data. Must be articulate, assertive, and able to communicate effectively with families, payors, therapists and physicians both verbally and in writing. Must also demonstrate initiative, tact and good judgement. Must be able to acquire clear understanding of treatment priorities and ability to make sound decisions balancing resident and family needs with available resources. Must have basic computer skills.

Education: A bachelors degree or three years of professional experience working with children.

Physical

Requirements: Must be able to mentally handle stressful and quick changing situations. Must have normal auditory processing. Must have clear verbal speech with no impediments. 50% of time, incumbent is seated and talking on the phone or using a computer. Must have a valid Virginia driver’s license.

Exposure

Categories: Blood Borne Disease Exposure Category: Category II

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.