Telehealth Runner - Onsite, Part-Time (Internal)

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a Telehealth Runner - Onsite, Part Time. 

Under the direction of a Physician, Nurse Practitioner or Physician Assistant, the Telehealth Runner provides administrative support to the provider for virtual visits by proactively anticipating the provider needs, preparing the patient for the virtual visit, and maintaining efficient patient flow.

Essential Job Requirements:

1. Sets up iPad/Laptop for effective flow of virtual patient visits (up to 30 visits/day)
2. Preps patient charts for physician, ensuring lab work, test results and previous visit notes are readily available prior to visit
3. Acts as primary communication liaison between the provider and other hospital teams to ensure continuity of care
4. Obtains verbal consent for special orders upon request
5. Provides additional administrative support to the clinic or units as needed
6. All other duties as assigned

Knowledge/Skills/Abilities:

1. Excellent verbal and written communication skills
2. Proficient computer skills
3. Effective time management & organizational skills
4. Ability to problem solve
5. Resourcefulness and ability to multi-task.
6. Attention to detail.
7. Active listening skills.
8. Empathy toward psychiatric patient(s) and how they are feeling.

Education and Experience Qualifications:

High school graduate or equivalent required.

Previous work experience in providing support to psychiatric patients in an inpatient or outpatient setting highly preferred.

CPR/First Aid Training

EEO Statement:
Forest View Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Forest View Hospital is an equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At Forest View Hospital, our Human Resources department is here to help prospective candidates by matching skillset and experience with the best possible career path. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning Forest View Hospital, UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.