What are the responsibilities and job description for the Step Down Navigator position at UHS?
Coral Shores Behavioral Hospital is an 80-bed behavioral health facility located in Stuart, FL, and provides inpatient treatment for children, adolescents, adults, and senior adults. Our professional staff individualizes care to uniquely fit the intensity and severity of each patient case and their family's needs. Because crisis occurs at all times of the day and night, our services are provided 24 hours a day, 7 days a week.
The Step-Down Navigator at Coral Shores Behavioral Health is responsible for engaging with eligible patients to discuss the benefits of step-down services as part of their treatment continuum. This role involves communication with senior leadership and departments regarding patient eligibility, as well as data collection and reporting to support program expansion and treatment accessibility.
Responsibilities
- Identifies and meets with 100% of eligible patients to discuss the benefits of appropriate programming options for patients
- Ensures all aspects of the step down process are followed: identification of eligible patients, insurance verification, treatment team plan approval, etc
- Assist with discharge planning for PHP/IOP patients already enrolled in the program
- Maintains electronic data collection process and provides weekly reports to Business Development, CEO, and Clinical Services Director
- Assist facility leaders to identify trends to continue program expansion and reduce barriers to treatment
If you would like to learn more about the Step Down Navigator position before applying, please contact Yaira Quinones, Human Resources Director , at yaira.quinonesdiaz@uhsinc.com
Qualifications
Requirements
- Strong communication skills to effectively engage with patients and staff
- Experience in behavioral health or related field
- Ability to collect and analyze data
- Familiarity with insurance verification processes
- Knowledge of treatment planning and discharge processes
- High School Diploma
Nice-to-haves
- Experience in a hospital or healthcare setting
- Familiarity with electronic health records (EHR) systems
- Previous experience in patient navigation or care coordination
Benefits
- Challenging and rewarding work environment
- Career development opportunities within UHS and its Subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off
- Free Basic Life Insurance
- SoFi Student Loan Refinancing Program
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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