Release of Information Clerk

Poplar Springs Hospital is a 183 bed acute care and residential facility. For more than 30 years Poplar Springs Hospital has been guided by its mission of helping those who need the full continuum of behavioral health services. Our facility offers behavioral and psychological treatment for adults and adolescents through our acute programs, adolescent residential programs, as well as programs for active duty military. Poplar Springs Hospital is located in Petersburg, Virginia, 20 minutes south of Richmond and 50 minutes north of North Carolina. Situated on 25 acres, our serene, nature-like setting offers our patients a sense of calm and peace.  We offer families hope through a nurturing environment for adults and adolescents to flourish in their environment. 

Much more online at: https://poplarsprings.com/

Poplar Springs Hospital is seeking an energetic, driven, professional to join our Medical Records Team as a Release of Information (ROI) Technician.  The ROI Tech will be responsible for faxing COC documentation daily, releasing FAX, Mail and email Request for Information to patients, other healthcare entities, attorneys, courts (subpoenas), insurance companies and regulatory bodies.  Logging ROI's in MS4 for tracking purposes.  Answering the phone and screening calls for Requests for records or route to Director.  Daily charting of notes and dictation to the patients' charts on the floors.  Filing charts in the Permanent File Room, as needed.  Filing loose documentation in charts as department requires.  Boxing charts for Iron Mountain pick up as needed.  Other duties as assigned.

Benefit Highlights:  

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• Retention Bonus Program (if applicable)
• Loan Forgiveness Program (if applicable)

As one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance.  Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues totaled over $11.6 billion in 2020.  In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, UHS ranked #281 on the Fortune 500 and listed #330 in Forbes ranking of U.S. Largest Public Companies.  With its headquarters in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington D.C., Puerto Rico and the United Kingdom.

If this opportunity is of interest to you, please apply !

Education/Experience:

• High school education or have a General Education Development Certificate (GED) Required.
• Three (3) years experience in psychiatric inpatient hospital preferred or combination or education and experience necessary for completing job tasks and responsibilities.

General Requirements:

• Must be at least 21 years of age per Commonwealth of Virginia Department of Behavioral Health & Developmental Services.
• Must have patience, tact, and a cheerful disposition and enthusiasm.
• Good communication skills; must be able to read, write, speak, and understand the English language.
• Basic clerical skills, basic experience with office equipment (telephone, copy machine, fax, etc.)
• Experience with Microsoft Office Software (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to understand and carry out oral and written instructions.
• Ability to problem solve and accept feedback when circumstances warrant such actions.
• Willingness to interact with patients with varying levels of cognitive functioning.