What are the responsibilities and job description for the Patient Access Specialist position at UHS?
Patient Access Specialist
Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease.
Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care.
Visit us online at: https://www.aikenregional.com
Position Description:
This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.
Duties:
- Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person.
- Ability to explain all required forms inherent to the registration process. i.e.; Living Will, MSP questionnaire, financial authorization, Search America release, etc.
- Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc.
- Demonstrates a good understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
- Other duties and responsibilities as assigned.
Benefit Highlights
- Unlimited Employee Referral Bonus Program
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- Tuition/Certification Reimbursement after 6 months
- Culture of Excellence – Employee Recognition program
- Challenging and rewarding work environment
- Clinical Nursing Ladder opportunities
- SoFi student loan refinancing program
- 401(K) with company match and discounted stock plan
- Career development opportunities within UHS and its 300 Subsidiaries!
- More information is available on our Benefits Guest Website: uhsguest.com
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications
Requirements:
- Associate degree in business or related major required. Equivalent office experience may be considered in lieu of degree.
- Minimum of two (2) years experience in a health care facility or equivalent position.
- CPI required for staff who work in FED or obtained within 90 days.
- Medical Terminology (Basic), Phone etiquette, Microsoft excel, good mathematical skills, detail oriented. Knowledge of insurance processing requirements (auth, verification, terms, and regulations), analytical skills.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.