What are the responsibilities and job description for the MGR - MILIEU position at UHS?
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The Milieu Manager is responsible for supporting youth and guiding MHT staff in creating a positive and motivating treatment environment. This role will provide administrative oversight to MHT staff, ensuring written documentation is completed accurately and promptly. This includes teaching and role modeling skills, staff supervision, training, and serving as a role model for staff. The Milieu Manager must support the utilization of a trauma informed care approach in all aspects of their position as well as demonstrate their commitment to service excellence. The Milieu Manager will be responsible for the overall management of the milieu of their assigned unit(s) and for oversight of the Lead Mental Health Technicians and Mental Health Technicians on their assigned unit. They will also assist the Charge Nurse in organizing and monitoring all aspects of resident care. The Milieu Manager must embrace and support a culture of teamwork, support agency initiatives/changes to policies and processes, and promote a positive work environment.
Benefit Highlights:
- Challenging and rewarding work environment
- Competitive Compensation
- Tuition Reimbursement Program
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off
- Career development opportunities within UHS and its 300 Subsidiaries
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications
Requirements:
- At least 2 years’ experience working with children and adolescents (psychiatric residential environment preferred).
- Master's Degree
- CPR, HWC and Verbal De-escalation certification
- Ability to lift up to 25 pounds
Essential Job Duties:
- Consistently supports, trains others in, and models an approach of trauma informed care and service excellence in all facets of the position, which includes all interactions with staff, patients, and visitors, as well as throughout all operations within the facility.
- Provide one-to-one supervision to direct care staff to ensure professional growth and development. Provide direct care staff with support in identifying youth with the need for behavioral treatment plans.
- Provide one-on-one and group coaching sessions for staff to improve their understanding of their roles and responsibilities, and problem-solve personnel concerns with the management team. Must be comfortable holding Lead and MHT staff accountable and providing redirection, guidance, and coaching when necessary. Documents supervision, records of conversation, coaching, and/or progressive disciplinary action as necessary and appropriate.
- Assumes a leadership role during crisis interventions. Calmly and responsibly respond during crises and intervene to de-escalate using trained and approved methods and techniques of verbal and physical intervention to maintain safety in the environment. Ensures all restraints and seclusions are done appropriately according to training, policy, and FAC.
- Write and deliver staff performance evaluations, including 30, 60, 90-day and annual evaluations, staff coaching, and disciplinary actions.
Equal Employment Opportunity:
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Service excellence is a part of all we do. Our standards include:
- Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
- Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
- Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.
Salary : $13