Director of Quality Management

Director of Quality Management

Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease.

Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care.

Visit us online at: https://www.aikenregional.com

Director of Quality Management is responsible for the overall coordination and direction of activities associated with the Quality Outcomes Management Department.  Responsibilities include continuous hospital preparation and compliance with regulatory agencies; facilitation of the hospital Performance Improvement Program with the goal of positively impacting the quality and efficiency of patient care. 

Duties:

• Maintains current knowledge of The Joint Commission Standards (TJC), definitions and intents.
• Assists with hospital-wide education regarding implementation of (TJC) Standards.
• Provides direction and facilitation of Standards Compliance Task Force in setting goals to meet compliance standards and improve hospital processes.
• Provides leadership and coordination of site visit, preparation for the (TJC) survey process
• Provides leadership and direction of the hospital Performance Improvement Program.
• Leadership and direction to QOM associates in collaboration of service lines toward improving patient outcomes and achieving goals of hospital business plan.
• Prepares departmental operational and capital budget on an annual basis.
• Performs functions related to the hiring and performance evaluation of associates in the QOM Department.
• Provides timely reports regarding PI activities, TJC and other regulatory standards, and other information as requested or appropriate, to hospital leaders.
• Provides leadership and support to the operation and utilization of various data management programs facilitated by QOM, i.e., quality software programs, ORYX initiative, and other systems, which manage medical staff performance data.
• Provides direction to department service lines in identifying appropriate strategies/outcome studies for improving quality and efficiency of patient care.
• Maintains collaborative relationship with medical staff with regard to communication of length of stay and other quality and efficiency criteria.
• Participates in various hospital, community, Corporate, or other committees and organizations as appropriate.
• Performs other Director-related duties as assigned by Administration.
• Other duties as assigned

Benefit Highlights

• Sign On Bonuses for select positions
• Unlimited Employee Referral Bonus Program
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Tuition/Certification Reimbursement after 6 months
• Culture of Excellence – Employee Recognition program
• Challenging and rewarding work environment
• Clinical Nursing Ladder opportunities
• SoFi Student Loan Refinancing program
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300 Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues  during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.  

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. 

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If you have any questions regarding this opportunity, please reach to Alisha Haywood, alisha.haywood@uhsinc.com or 803-641-5643.

Requirements:          

Education: Bachelors in Nursing, Masters preferred; Certification in Healthcare Quality (CPHQ) preferred.

Experience: Previous, recent experience in Quality Outcomes in healthcare organization.  Previous management experience. Current knowledge of regulatory compliance standards for healthcare organizations, including behavioral health; experience with accreditation processes. 

License or Registration Requirements: Six Sigma/Lean training preferred.  

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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