ASST DIR - RESIDENTIAL SERVICES

Hermitage Hall (a UHS company) is one of Middle Tennessee's largest stand-alone psychiatric residential treatment hospitals. Licensed by Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years. Located southwest of downtown Nashville, off I-65 at the Wedgewood exit, away from the congestion of downtown Nashville, our team of over 130 high quality employees describe working here as family oriented, therapeutic, value clarifying.

We are currently looking for an Assistant Director of Residential Services to join our team of dedicated professionals. 

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• Free Meals

 Position Summary: Assists the Residential Director and/or Director of Operations in providing management and operation of residential facilities for referred youth by performing the following duties personally or through subordinate supervisors.

Job Responsibilities:

• Assists to plan, direct, and delegate responsibilities to subordinates as necessary.
• Heads up training MHA staff as well as HWC, Verbal D training during NHO as well as ongoing training for current staff.
• Assists to administer & uphold all policies and procedures of the organization to meet and comply with regulatory agencies on required periodic basis.
• Assists with monitoring of daily operations of the facility via on-site supervision and delegation of duties to facility staff.
• Ensure monthly compliance of staffing needs to include appropriate staff-to-client ratio.
• Assists to develop and implement specific programs, in accordance with organization's policies, to benefit the residents/students.
• Respond 24 hours per day to emergency calls from staff and intervene as necessary.
• Acts as a liaison between HR and Residential to coordinate recertifications and all trainings as they align with corporate and state policies and timelines.
• Demonstrates knowledge of state licensing regulations, contractual requirements, CARF standards, HIPAA policy, ordinances, laws and other regulations required of his/her position and acts consistently and in obedience to same.
• Performs other duties as assigned/required by this position.
• Serves as the role model and supervisor for the direct care staff.
• Implements the behavioral program to include clinical interventions.
• Participates in evaluations, counseling, and disciplines of shift supervisors and direct care staff.
• Provides assessment of and maintaining a safe and therapeutic milieu.
• Promotes and maintains departmental functioning in a professional manner.
• Maintains on-going communication with administration as it relates to milieu status, patient acuity, staffing changes and other clinical and personnel issues.
• Assists in staff orientation, educational needs, and maintaining competent staff.
• Presents evaluations to shift supervisors, with appropriate signatures, within timeframes.
• Assists with patient staffing when needed.
• Assists with coverage for staff breaks on his/her shift.
• Completes job specific orientation checklist with new direct care staff within 2 weeks of orientation.
• Must be able to delegate, be a strategic thinker, have great time management and continuous improvement skills.
• Performs other duties as assigned.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EDUCATION

• Associate's Degree required; Bachelor's Degree preferred.
• 3-5 years of Mental Health Assistant/ Tech experience with training and supervisory role related experience required, 5-8 years experience preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.