Admission Coordinator

Admissions Coordinator

Oak Plains Academy is a comprehensive and highly structured 98-bed residential treatment program offering psychiatric residential treatment services to adolescents, struggling with emotional and behavioral issues. Residents receive an individualized treatment plan, geared to meet their personal needs. A professional team of psychiatrists, psychologists, social workers, therapists, nurses, and teachers serve hundreds of children and adolescents annually with the common goal of treating and healing trauma and building resiliency in the residents we serve. Located on 20 acres of rolling hills in a rural setting, about 45 minutes from Nashville, Tennessee, Oak Plains Academy campus features a full-size gymnasium, dining hall, separate academic building, and dormitories.

Oak Plains Academy is seeking a dedicated Admissions Coordinator who will assists the department director with ensuring all intake/admissions tasks and activities are completed accurately and coordinates the intake workflow while on shift in the department.   This position interfaces closely with both internal facility staff, physicians, as well as external referrals including hospitals, patients, families, and community referral sources.

Job Duties/Responsibilities:

• Answers incoming phone calls effectively and efficiently. Answers phone within 3 rings using appropriate introductions. 
• Gathers information regarding patient demographics, current behavior, referral source and financial/insurance information.
• Processing of referrals for possible admission.
• Sheduling of admissions and processing admissions.
• Knowledge of and communication with referral sources and customers who present for assessment.
• Records inquiry call and referrals information completely and accurately, to include clinical and medical information, patient demographics, legal status, payor information and call disposition.
• Follows all inquiry calls and referrals to disposition and communicates dispositions to referral sources.
• Processes insurance verification, patient registration process, vitals, resident searches, patient observations, scheduling of admissions, admissions processing, bed board monitoring, belongings searches, and other non-clinical duties as assigned.
• Other non-clinical duties as assigned, vitals, resident searches, patient observations, bed board monitoring, and student belongings searches.

 Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• Free Meals
•  

About Universal Health Services 

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues  during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. 

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Requirements:

• Bachelor's degree or LPN preferred
• One to three years of admissions/intake experiences, preferred in a behavioral health field.
• Excellent customer service skills are required.
• Must possess superb problem solving and multi tasking skills with effective communication skills, both verbally and in writing.
• Must have the skill set to work in a fast-paced environment with frequent interruptions.
• Excellent computer skills required. Must be proficient in Word, Excel, PowerPoint and Outlook applications.
• Valid driver's license in good standing.
• Flexible schedule.
• Must attend the two-week orientation classes, Monday through Friday.

***This role requires a successful background check, fingerprinting and employment verification***

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams  

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.