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Patient Care Navigator of Outpatient Services

UHS Physician Careers
Louisville, KY Full Time
POSTED ON 3/4/2026
AVAILABLE BEFORE 3/2/2027
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Patient Care Navigator of Outpatient Services

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  • LOUISVILLE, Kentucky
  • Behavioral Health, Behavioral Health - Counselor, Behavioral Health - Support Staff, Behavioral Health - Technician, Behavioral Health - Therapist, Patient Care Support, Patient Services, Social Worker, Support Staff
  • Day
  • 343608
  • The Brook Hospital - KMI

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Job Description

Responsibilities

About The Brook Hospital - KMI

Since 1985, The Brook Hospitals have been providing quality mental health and addiction treatment services. The Brook Hospitals have two outstanding facilities located in Louisville, Kentucky. The Brook – KMI is a 110-bed hospital offering a full continuum of inpatient, extended care, residential, partial hospitalization and outpatient services for children, adolescents, and adults. The Brook Hospitals prides itself upon the fact that our patients are referred directly to us by local professionals and organizations: physicians, psychologists, social workers, employee assistance professionals, community mental health centers, hospitals, schools, courts, social service agencies and managed care organizations. These direct referrals and our high patient and family satisfaction rates are a reflection of our effectiveness in treating mental illness and addictions.

Job Duties/Responsibilities

The Patient Care Navigator of Outpatient Services facilitates inpatient discharges to the next level of care with a focus on transitioning care from inpatient setting to The Brook Hospitals outpatient programs. The Outpatient Navigator provides groups and individual education to patients on the importance of continuing care. The Outpatient Navigator will be responsible for communicating eligibility to key members of senior leadership and associated departments and will be responsible for routinely collecting and entering data, specific to outpatient eligibility, into Midas for trending report purposes. The Outpatient Navigator will have a thorough understanding of the Step-Down playbook , implementing components of the playbook as needed. A thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning is preferred. Other job functions may include: obtaining psycho-social assessments; conducting family/group therapy on assigned cases; complete documentation per hospital policy and procedure; case coordination; coordinate discharge planning; assist in developing and maintaining community resource information; performs marketing functions as assigned; assists in the maintenance of the program environment in compliance with policies of safety and security; ensures good clinical judgment to ensure optimum patient care; participate in continuing education activities.

Benefits Highlights

  • Sign-on Bonus $5,000.00 - $7,500.00.
  • Loan Forgiveness Program if offered.
  • Challenging and rewarding work environment.
  • Competitive Compensation & Generous Paid Time Off.
  • Excellent Medical, Dental, Vision and Prescription Drug Plans.
  • 401(K) with company match and discounted stock plan.
  • Career development opportunities within UHS and its 300 Subsidiaries!
  • More information is available on our Benefits Guest Website: www.benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

  • Education:
    • Required: Master's Degree from an accredited school in Social Services or Psychiatric.
  • Licensure/ Certification:
    • Required: Must be licensed or under supervision in state of Kentucky (CSW/LCSW CADC/LCADC, MFTA, LMFT, LPCA, LPCC, LPA, LPP).
  • Experience:
    • Required: 1 - 3 years of related experience.
    • Preferred: 3 - 5 years of related experience.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid And Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

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