Manager System Operator

Requisition Number: 26807

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

Supervise the coordination and control of the transmission and distribution power delivery systems to ensure safe and dependable service within company guidelines. Develop and provide programs for the training and maintaining of proficiency levels for system operators.

Duties and Responsibilities

• Supervise system operators in the areas of service delivery, system switching, compliance and interconnection operations. Manage storm/outage response within System Operations.
• Develop and maintain System Operator training programs to ensure proficiency in job tasks.
• Procure and provide training opportunities for System Operators to maintain the necessary credentials needed for NERC and PJM Certifications.
• Develop and deliver other training to support operational needs as required. Responsible for the Electric Operations De-Energizing Lines and Equipment policy.
• Write and review UGI Manuals to correlate with both PJM and NERC Standards. Prepare and initiate load reduction programs.
• Manage control center campus facilities, security access, and CCTV systems for the Control Centers and perform other activities as assigned. Perform other duties as requested.
• Participate in PJM System Operator Subcommittee, PJM Dispatcher Training Task Force, and act as a PJM restoration coordinator.
• Participate in compliance-related activities including audit preparation, document creation/retention, and ensure compliance with NERC standards within the Control Centers.
• Responsible for department cost centers and OPEX/CAPEX budgets.
  
  

Knowledge, Skills And Abilities

• Knowledge of the Pennsylvania electrical code, power plant operations, federal and state utility regulations with regard to service interruptions. Knowledge of computer technology. Knowledge of UGI service territory. Knowledge of DOJM Work Management system. Knowledge of SAP and Power Plan applications. Knowledge of Electric Outage Management System and restoration process.
• Operation of personal computers/computer-based tools as well as SCADA control systems.
• Technical writing skills.
• Ability to perform positively under pressure and in high-stress situations.
• Ability to manage multiple projects simultaneously and obtain desired objectives.
• Ability to work with other departments and Company management on a regular basis to ensure proper system operation and reliability.
• Knowledge of Company Safety Rules, Company Operating Instructions, and PJM Operating Instructions.
• Knowledge of PJM Manuals including Manual 3, Manual 13, Manual, 36, and Manual 40.
• Knowledge of NERC Reliability Standards.
  
  

Education and Experience

• BS Degree in a Technical Discipline or Equivalent, MBA preferred.
• 10 years of utility operating experience.
• Valid PJM Transmission Certification
• Valid NERC Reliability or Transmission Certification
  
  

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.