What are the responsibilities and job description for the Business Development Manager position at UG2?
We are seeking a highly motivated and results-driven Business Development Manager to join our dynamic team in the facilities management services industry. This individual will be responsible for driving new business growth, identifying new market opportunities, and expanding our client base in the Mid-Atlantic and beyond. The ideal candidate will have a strong background in sales, strategic planning, and facilities management services, with a proven track record in business development.
Key Responsibilities
At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.
Key Responsibilities
- Identify New Business Opportunities: Research and identify potential clients, including commercial, residential, and industrial sectors, and generate leads to expand the company's customer base.
- Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, understanding their needs, and ensuring high levels of customer satisfaction.
- Sales Strategy Development: Develop and implement comprehensive sales strategies to achieve business growth targets, including market research, competitor analysis, and targeting new client segments.
- Proposal Management: Lead the preparation of proposals, presentations, and responses to RFPs (Requests for Proposals) while ensuring all client requirements are met.
- Negotiation & Closing Sales: Conduct meetings with potential clients, negotiate contracts, and close deals, ensuring profitable and sustainable business relationships.
- Collaborate with Operations Team: Work closely with the operations team to ensure that services offered are in line with client expectations, project timelines, and quality standards.
- Market Intelligence & Trends: Stay updated with the latest trends in facilities management services and market dynamics to better advise clients and refine the company's service offerings.
- Performance Reporting: Regularly report on business development activities, revenue forecasts, and pipeline status to senior management.
- Networking & Partnerships: Attend industry conferences, trade shows, and networking events to represent the company and develop strategic partnerships.
- Education: Bachelor's degree in Business Administration, Sales, Marketing, or relevant industry experience. A Master's degree or relevant industry certifications (e.g., IFMA, BIFM) is a plus.
- Experience: Minimum of 3-5 years of business development or sales experience in the facilities management, property management, or construction industry.
- Skills:
- Strong sales and negotiation skills with a proven ability to close deals.
- Excellent communication, interpersonal, and presentation skills.
- Ability to manage multiple projects and priorities simultaneously.
- In-depth understanding of facilities management services, including cleaning, maintenance, security, and HVAC services.
- Proficiency with CRM software and Microsoft Office Suite.
- Attributes:
- Self-motivated with a high level of initiative.
- Ability to work independently and within a team environment.
- Strong organizational and time-management skills.
- Customer-focused with a keen eye for detail.
At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.