Billing Analyst - Engineering

The Engineering Billing Analyst is responsible for coordinating and executing billing activities associated with engineering services, including fixed-price contracts, cost-plus billing, time and materials, and additional service work orders. This role ensures accurate and timely invoice processing by reviewing contractual agreements, validating labor and operational expenses, identifying billing discrepancies, and ensuring all charges are supported by appropriate documentation.

The ideal candidate is highly detail-oriented, possesses strong analytical and Microsoft Excel skills, and demonstrates excellent organizational and communication abilities. This individual must be comfortable working with multiple billing systems, managing competing priorities, and meeting strict deadlines in a fast-paced environment.

Key Responsibilities

Engineering Billing & Operations Coordination.

• Prepare, review, and distribute accurate and timely invoices for engineering services, including fixed price, cost-plus, time and materials, and additional service orders, in accordance with contractual requirements.
• Review and validate billing information provided by Operations, ensuring all labor, materials, subcontractor expenses, and additional service charges are accurately reflected.
• Gather, review, and maintain supporting documentation required for customer invoices, including work orders, vendor invoices, labor reports, and other applicable billing backup.
• Verify billing rates, contractual markups, pricing adjustments, and other applicable charges to ensure accuracy and compliance with customer agreements.
• Identify and resolve billing discrepancies by coordinating with Operations and other internal departments prior to invoice submission.
• Process approved billing corrections, credit memos, and rebills as needed, ensuring proper documentation and adherence to established approval procedures.
• Maintain accurate and organized billing records, invoice files, and supporting documentation for internal review, audits, and customer inquiries.
• Serve as the primary point of contact for engineering-related billing inquiries, working closely with internal stakeholders to address questions and resolve discrepancies.
• Provide copies of invoices and supporting documentation to customers and internal departments upon request.
• Ensure all engineering billing activities are completed within established monthly billing cycles and deadlines.

Billing Data Validation & Pricing Accuracy

• Perform monthly validations of key billing and operational data to ensure invoice accuracy.
• Review contract pricing and billing rates to identify required updates or discrepancies.
• Partner with operational and finance teams to maintain accurate customer master data
• Proactively identify billing process improvements and opportunities to enhance accuracy and efficiency.
• Support special projects and process improvement initiatives as assigned.

Qualifications Required

• High School diploma or equivalent
• Minimum of 2–3 years of experience in billing, invoicing, or a related administrative or financial support role.
• Intermediate proficiency in Microsoft Excel, including formulas, data validation, and reconciliation.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities simultaneously while meeting established deadlines.
• Strong organizational and problem-solving abilities.
• Ability to work independently while collaborating across departments.

Preferred

• Associate or bachelor’s degree in business administration, Accounting, Finance, or a related field.
• Experience with Sage Intacct or similar ERP/accounting systems.
• Experience supporting complex customer billing arrangements.

Success Factors

The successful candidate will demonstrate:

• Exceptional attention to detail and commitment to billing accuracy.
• A strong sense of ownership and accountability.
• Ability to work in a fast-paced, high-volume environment.
• Commitment to meeting deadlines and customer expectations.
• Strong customer service mindset.
• Ability to prioritize, multitask, and adapt to changing business needs.
• Professionalism in handling sensitive financial information.
• A proactive approach to identifying discrepancies and improving billing processes.

About UG2

Founded in 2012 and headquartered in Boston, Massachusetts, UG2 is a privately held leader in facility services. The company sets the industry standard through innovation, operational excellence, and an unwavering commitment to exceeding client expectations.

At UG2, every team member plays a vital role in shaping strategy and advancing the organization’s mission. Through a culture rooted in service excellence and continuous improvement, employees directly contribute to the company’s growth and its reputation for delivering exceptional, client-focused results.