Quality Manager - Deckorators (Buffalo, NY)

The Quality Manager is responsible for leading the plant-wide quality function to ensure Deckorators products consistently meet internal specifications, ICC-ES requirements, and industry standards. This role oversees inspections, testing, documentation, and corrective-action activities across all stages of extrusion, cutting, assembly, packaging, and shipping.

The Quality Manager will partner closely with Operations, Engineering, Process, and Corporate Quality to drive continuous improvement, strengthen quality culture, reduce defects, and advance the technical performance of our flagship Surestone operation.

• Establish, maintain, and enforce plant quality systems, testing requirements, and inspection standards aligned with ICC-ES and Deckorators specifications.

• Oversee quality checks throughout the manufacturing process including raw material receiving, extrusion, cutting, assembly, packaging, storage, and shipping.

• Interpret drawings, specifications, tolerances, and test criteria and ensure all operations remain within acceptable limits.

• Stop production and escalate immediately upon detection of non-conformance to prevent quality escapes.

• Lead root-cause investigations and implement corrective and preventive actions (CAPA) for quality issues or customer complaints.

• Maintain accurate documentation of inspection results, test data, quality logs, and compliance records.

• Support Engineering and Process teams in qualification of new materials, product trials, capability studies, and continuous-improvement projects.

• Prepare and manage quality dashboards, reports, audit summaries, and compliance documentation for plant and corporate leadership.

• Train production teams on measurement techniques, quality standards, and proper documentation practices.

• Support and participate in internal audits, regulatory reviews, and corporate quality system assessments.

• Promote a strong quality culture throughout the plant, driving engagement and accountability at all levels.

• Perform other duties as required to support quality and plant performance.

• High school diploma/GED required; associate or bachelor's degree in Quality, Engineering, or related technical field preferred.

• Minimum 1-2 years of experience in quality assurance or manufacturing operations; extrusion or polymer experience preferred.

• Strong understanding of manufacturing processes, measurement tools, and inspection requirements.

• Ability to read blueprints, specifications, and technical documentation.

• Proficient with measuring devices: tape measure to 1/32", calipers, micrometers, gauges.

• Strong communication, analytical, and problem-solving abilities.

• Working knowledge of ICC-ES requirements or ability to learn quickly.

• Experience with SPC, CAPA, root-cause analysis, or other quality tools preferred.

• Must be at least 18 years of age.

• Lead the quality function for the flagship Surestone extrusion facility.

• High-impact role partnering with Engineering, Process, and Operations to define quality excellence.

• Opportunity to build, refine, and scale quality systems in a state-of-the-art manufacturing environment.

Compensation & Benefit Information
Salary Pay Range: $90,000-$110,000K annually dependent on experience*
*pay range may be adjusted depending on cost of living

Benefits currently offered to our employees:

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits