What are the responsibilities and job description for the Senior Membership Specialist position at UFC Gym?
About the Role:
UFC Gym in Hendersonville, TN is looking for a driven and energetic Senior Membership Specialist to join our team! In this role, you'll be the face of our gym — connecting with prospective and current members to help them start and sustain their fitness journey. If you're passionate about fitness, people, and performance, this is the opportunity for you.
Responsibilities:
- Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements
- Build and maintain strong relationships with current members to support retention and renewals
- Conduct engaging gym tours and present membership options tailored to individual goals
- Meet and exceed monthly sales targets and key performance indicators (KPIs)
- Assist in developing and executing local marketing and outreach initiatives
- Mentor and support junior membership staff on sales techniques and member engagement
- Handle member inquiries, concerns, and account management with professionalism
Requirements:
- 2 years of experience in membership sales, fitness sales, or a related customer-facing sales role
- Proven track record of meeting or exceeding sales goals
- Strong interpersonal and communication skills with a passion for fitness
- Ability to work a flexible schedule including evenings and weekends
- Experience with CRM software or membership management systems preferred
- Self-motivated, goal-oriented, and a natural team leader
- High school diploma or equivalent required; associate's or bachelor's degree a plus
About Us:
UFC Gym is a globally recognized fitness brand built on the training principles of Ultimate Fighting Championship athletes, offering world-class group fitness, personal training, and youth programs. Our members love us for our high-energy environment, expert coaching, and community that pushes everyone to train different. Our team members thrive in a culture that celebrates hustle, growth, and a genuine passion for helping others reach their potential.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.