What are the responsibilities and job description for the Surgical Coordinator | Business Services | Downtown position at UF Health?
- Coordinates the scheduling of pre-operative appointments to include preadmission testing, history and physical, and other associated tests or services related to the surgical procedure.
- Instructs patients on administrative, financial and pre-operative processes.
- Verifies insurance coverage, obtains authorization, submits clinical information as required and communicates with patient, vendors, surgeon and hospital abreast of the surgical plan.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team.
- Utilizes the internal surgical scheduling EPIC application and external scheduling processes.
- Identifies and requests specialized equipment and/or personnel required by the physicians for performance of each surgical case.
- Review reports to determine if procedures authorized match procedures performed. Reviews reports to determine if authorization is required for unscheduled surgeries performed after hours.
- Prepares reports as requested, educates staff members and physicians in new processes, policies and procedures.
- Participates as an active care team member in the coordination of patient care.
- Attends and actively listens and participates in the regularly scheduled Referral Coordinator and/or Surgical Coordinator training sessions and meetings.
- Travel up to 10%
Responsibilities:
Essential Functions
• Coordinates the scheduling of pre-operative appointments to include preadmission testing, history and physical, and other associated tests or services related to the surgical procedure.
• Instructs patients on administrative, financial and pre-operative processes.
• Verifies insurance coverage, obtains authorization, submits clinical information as required and communicates with patient, vendors, surgeon and hospital abreast of the surgical plan.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Utilizes the internal surgical scheduling EPIC application and external scheduling processes.
• Identifies and requests specialized equipment and/or personnel required by the physicians for performance of each surgical case.
• Review reports to determine if procedures authorized match procedures performed. Reviews reports to determine if authorization is required for unscheduled surgeries performed after hours.
• Prepares reports as requested, educates staff members and physicians in new processes, policies and procedures.
• Participates as an active care team member in the coordination of patient care.
• Attends and actively listens and participates in the regularly scheduled Referral Coordinator and/or Surgical Coordinator training sessions and meetings.
• Travel up to 10%