What are the responsibilities and job description for the Automotive Service Advisor position at Uebelhor & Sons?
Uebelhor Chevy Cadillac Toyota in Jasper is seeking an Automotive Service Advisor in our busy service lane. In this role, you will be responsible for attending to the needs of our automotive service customers, building loyalty, and delivering an enjoyable customer experience overall. You'll also work with a variety of other departments, which can lead to other career opportunities in areas like sales, finance, body shop, and more
Uebelhor's is a stable, family-owned company, in business for four generations, and our shop is always busy We're looking for a long-term, career-minded individual who wants to find a home within our family. Hours are 7-5 Monday - Friday, and 7-12 on a Saturday rotation.
Primary Responsibilities
-Schedule service appointments daily
-Greet customers in a friendly and timely manner and gather their vehicle information
-Record vehicle symptoms and customer concerns clearly and accurately on a repair order
-Refer to service history, inspect vehicle, and recommend any additional service needed
-Provide complete and accurate written cost estimates for labor and parts
-Monitor progress of repairs throughout the day, and communicate updates to customers
Job Requirements
-Outstanding customer service and communication skills
-Great attitude with high-energy personality
-Ability to multi-task and work in a fast-paced environment
-Basic computer and office equipment skills
-Excellent time management skills
-Professional appearance and work ethic
Benefits
-Competitive compensation plan based on experience and performance
-Opportunities for professional advancement
-Health insurance with vision and dental
-401K retirement plan with employer match
-Paid vacation and holidays
-Employee discount on parts, service, and vehicle purchases
If you would like to join a customer-focused organization with an exciting and fun work environment, we'd love to hear from you.
Uebelhor's is an equal opportunity employer offering a drug-free work environment. We are a full service automotive group with multiple franchises, three locations, nearly 200 full time employees, and a family-oriented approach to doing business.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person