Intern - Operations

UDR, Inc. is seeking dynamic and enthusiastic Community Operations Interns to join our team for the Summer of 2026 (May – August).

Are you a driven college student with an interest in real estate or property management? Are you looking to gain hands-on experience and a comprehensive understanding of property management operations while contributing to a memorable resident experience?

If so, UDR, Inc. is looking to hire you as one of our full-time Interns at our vibrant Domus community located in Philadelphia, PA.

What You Will Be Doing

• First point of contact, greeting residents, prospects, guests, and visitors as they arrive at our community
• Provide personalized experience, with emphasis on care and convenience for our future and current residents
• Responsible for all sales activities from lead generation to signing the lease to achieve maximum occupancy and revenue growth for the community
• Generate new leads by marketing within the local community and through creative online advertising
• Facilitate the application and move-in process, ensuring all necessary paperwork is signed, applicable monies paid, and move-in appointments scheduled
• Foster an on-going positive relationship with residents confirming their expectations are being fulfilled
• Deliver exceptional customer service to build and sustain the community’s reputation and ensure maximum number of lease renewals
• Orchestrate the renewal process from notification to signing, expressing thanks for their continued residency
• Respond to resident complaints and concerns in a timely and professional manner, making sure every situation you handle ends with gratification
• Assist with planning, promoting, and delivering resident events and activities ensuring residents find value outside the walls of their apartment home
• Identify, share, and implement opportunities to improve resident happiness and service
  
  

What Could Make You a Great Fit

• Currently enrolled college students pursuing a degree in Real Estate, Hospitality Management, Business, and/or a related field
• Motivated, self-starter that thrives in a fast-paced environment and works collaboratively in a team setting
• Ability to multi-task and adapt to changes with ease
• Strong communication and interpersonal skills
• Possess strong customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• S. citizens or legal permanent resident
• Be in good academic standing and have a minimum grade point average of 3.0 on a 4.0 scale
  
  

What We Offer

• Comprehensive exposure to property management operations
• Hands-on experience and training
• Mentorship from experienced professionals
• A supportive and inclusive workplace culture
• Competitive hourly pay of $22/hour OR $20/hour FREE housing
  
  

Hourly Range

• $20.00 - $22.00 Hourly
  
  

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.