What are the responsibilities and job description for the Night Shift Manager position at UDA - United Dairymen of Arizona?
Job Summary/Objective
The Night Manager is accountable for the safe, effective, and compliant execution of all manufacturing activities during the night shift. This role provides leadership to the night shift supervisors and manufacturing team, ensures operational excellence across health and safety, product safety and quality, CIP compliance, manufacturing process problem solving, and execution of the nightly production schedule. The Night Manager serves as the senior on-site leader during night operations and is responsible for decision-making, escalation, and issue resolution.
This is primarily a night shift role working a 2-2-3, 12-hour roster. There will be occasions when the Night Manager will be required to work during dayshift (Training, Critical staff meetings, etc).
Primary Duties & Responsibilities:
The essential functions include, but are not limited to the following:
Health & Safety Leadership
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Lead and actively promote a strong safety-first culture across night shift operations.
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Ensure compliance with all site health and safety policies, procedures, and regulatory requirements.
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Conduct safety walks, audits, and incident investigations; ensure corrective actions are identified and implemented.
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Hold direct reports accountable for safe work practices and hazard identification.
Product Safety & Quality
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Ensure all manufacturing activities comply with food safety, quality, and regulatory standards (e.g., GMP, HACCP, SQF).
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Act as the site quality escalation point during night shift for product holds, deviations, or non-conformances.
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Ensure accurate documentation, traceability, and adherence to quality control requirements.
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Support root cause analysis and implementation of corrective and preventive actions (CAPA).
CIP (Clean-in-Place) Compliance
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Ensure CIP systems are executed according to validated procedures and schedules.
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Verify CIP compliance, documentation accuracy, and system readiness prior to production start-up.
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Address CIP deviations promptly and coordinate with maintenance, quality, and sanitation teams as needed.
Manufacturing Process Problem Solving
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Provide technical and operational support to resolve equipment, process, and labor issues impacting production.
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Lead real-time troubleshooting and prioritization to minimize downtime and waste.
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Drive continuous improvement initiatives focused on safety, quality, efficiency, and cost.
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Ensure effective shift handovers and communication of unresolved issues.
Production Schedule Execution
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Own execution of the manufacturing production schedule during the night shift.
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Balance labor, equipment, materials, and production demands to meet throughput, yield, and service targets.
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Monitor performance metrics (e.g., OEE, downtime, yields) and take timely corrective action.
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Ensure accurate reporting of production results, variances, and downtime.
People Leadership & Development
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Lead, coach, and develop Night Shift Supervisors to build capability and accountability.
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Ensure consistent application of company policies, standard work, and performance expectations.
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Manage labor alignment, attendance issues, and employee relations escalations during night shift.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Requirements
☒None ☐ Minimal ☐ Moderate ☐ High
Qualifications:
Skills & Abilities:
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Demonstrated safety leadership and risk management capability
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Strong decision-making and crisis management skills
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Proven problem-solving and root cause analysis ability
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Effective communication and cross-functional collaboration
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Proven ability to lead teams 24/7, shift work environment
Success Measures (KPIs)
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Health & safety performance (incident rates, audit results)
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Product safety and quality compliance
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Schedule attainment and production efficiency
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CIP compliance and sanitation effectiveness
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Team engagement and supervisor development
Experience: Required:
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5 years of manufacturing leadership experience, preferably in dairy or food manufacturing.
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Strong working knowledge of food safety systems, manufacturing processes, and CIP operations.
Education/Certifications:
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Bachelor’s degree in food science, operations management or related field preferred but to essential.
Work Environment & Demands
Physical and environmental demands for this position are indicated below: (check all that are applicable)
Physical Demands:
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Requires ability to walk and stand for prolonged periods of time.
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Requires ability to stoop, bend, reach, lift and carry items up to 55lbs.
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Requires ability to climb ladders and stairs of varying heights.
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Requires ability to visually observe the condition of surroundings.
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Requires ability to work in varying temperatures including hot working conditions.
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Requires ability to hear and speak.
Salary : $90,000 - $105,000