Parnassus Academic Operations Analyst

Job Description

The Parnassus Academic Operations Analyst provides direct high-level administrative and project support at the Department of Emergency Medicine (DEM) Parnassus site. This position independently prioritizes issues in a fast-paced environment, manages the Parnassus Chief and Executive Medical Director’s complex and demanding schedules, screens and triages highly confidential communications and plans and implements events for the Parnassus site. The incumbent oversees and manages the flow and exchange of information, streamlines interactions with key executives and facilitates initiatives on behalf of the Chief and/or Executive Medical Director. The individual functions as the gatekeeper, understanding the requirements and support needs of the Chief, leadership and management, in order to prioritize issues according to urgency.

The person in this position performs and/or oversees special projects or assignments that are sensitive and/or complex in nature, requiring a high level of independence and initiative in execution and implementation. The individual handles details and oversees work of a highly confidential and critical nature to support the Chief and leadership team on matters of significance. In addition, this position provides support to the other Parnassus faculty in areas such as scheduling support, meeting support, etc.

This position requires the incumbent to have a high degree of organization, attention to detail, efficient use of time management, ability to prioritize work, discretion and initiative. Assignments are often given on a project basis and the incumbent is expected to manage the entire problem-solving process: gather and sort information, identify potential solutions, and present the finished product in the form of a written recommendation or completed project. The individual must have the ability to interact with many diverse personalities and demonstrate good judgment.

Qualifications

Required Qualifications:

• Bachelor's degree in related area and at least 3 years of equivalent experience and/or equivalent experience / training.
• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
• Solid knowledge of common University-specific computer application programs.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short-term planning, analysis, problem-solving, and customer service.
• Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
• Experience in scheduling, meeting coordination, administrative and office support, problem-solving and analytical support.
• Strong and exceptional service orientation.