What are the responsibilities and job description for the Parking Valet Lead position at UCSF Health?
Job Description
Under general supervision of the Parking Manager/Supervisor, the Parking Representative Lead perform a variety of job functions within the Transportation Department. The primary job functions include leading valet attendants, customer service ambassadors, cashiers, and parking enforcement officers. The Parking Representative Lead will act in accordance with departmental procedures and standards for the department’s daily operations and procedures set forth in the Transportation Services Operation manual. They'll also act as an ambassador and/or greeter for Transportation programs and services as needed. This Lead will be directly responsible for the daily job activities of staff within the Parking Representative series. They'll ensure that the operation is running effectively and efficiently throughout the course of each business day.
Qualifications
Required Qualifications :
Under general supervision of the Parking Manager/Supervisor, the Parking Representative Lead perform a variety of job functions within the Transportation Department. The primary job functions include leading valet attendants, customer service ambassadors, cashiers, and parking enforcement officers. The Parking Representative Lead will act in accordance with departmental procedures and standards for the department’s daily operations and procedures set forth in the Transportation Services Operation manual. They'll also act as an ambassador and/or greeter for Transportation programs and services as needed. This Lead will be directly responsible for the daily job activities of staff within the Parking Representative series. They'll ensure that the operation is running effectively and efficiently throughout the course of each business day.
Qualifications
Required Qualifications :
- Valid California Driver’s License and an excellent driving record required; no license restrictions other than for corrective lenses (applicants are required to present a current copy of their DMV record with their application/resume). Class C with CA DMW H6 Driving Record Report.
- Minimum of 2-year valet and/or related parking industry work experience.
- High School diploma/GED or an equivalent combination of education and work experience.
- Ability to read, write, and communicate clearly and effectively.
- Ability to operate manual, automatic, and electric vehicles in and out of tight parking spaces quickly and efficiently.
- Possess basic computer skills for valet operations administrative duties.
- Perform basic mathematical calculations.
- Demonstrated ability to work in a professional, courteous, and efficient manner with the public, faculty, staff, and co-workers and to function well under period of stress.
- Demonstrated record of exceptional attendance, punctuality, and excellent customer service.
- Act in accordance with organizational policies, procedures, and standards.
- Experience working in a health or medical center related environment.
- Supervisory work-related experience.
- Two (2) years of related knowledge within the parking industry.
- Experience with license plate recognition enforcement systems.