What are the responsibilities and job description for the Parking Manager – San Francisco and East Bay position at UCSF Health?
Job Description
This Parking Manager supervises parking operations and enforcement professionals ensuring safety and compliance with applicable UC policies and procedures as well as state and federal regulations. Ensures staff uses sound judgment when providing parking and traffic management services. May assume full responsibility for the unit in the absence of the manager.
The Manager of Parking Services is a leadership role responsible for overseeing the planning, management, and daily operations of UCSF’s parking infrastructure across multiple campus locations. This position ensures the delivery of high-quality, customer-focused services while aligning operations with institutional goals, compliance requirements, and long-term sustainability objectives.
Responsibilities
Required Qualifications :
This Parking Manager supervises parking operations and enforcement professionals ensuring safety and compliance with applicable UC policies and procedures as well as state and federal regulations. Ensures staff uses sound judgment when providing parking and traffic management services. May assume full responsibility for the unit in the absence of the manager.
The Manager of Parking Services is a leadership role responsible for overseeing the planning, management, and daily operations of UCSF’s parking infrastructure across multiple campus locations. This position ensures the delivery of high-quality, customer-focused services while aligning operations with institutional goals, compliance requirements, and long-term sustainability objectives.
Responsibilities
- Develops and executes short- and long-range parking strategies in alignment with UCSF’s institutional goals, including access equity, sustainability, and campus growth.
- Spearheads deployment of modernized parking systems and digital solutions, including payPar kiosks, mobile platforms, and access control integration.
- Optimizes service delivery and data reporting through innovation.
- Oversees all parking programs and infrastructure, including cashiered garages, valet operations, permit systems, and emerging technology (e.g., hybrid automation, license plate recognition). Ensures seamless and equitable services across multiple sites, including Parnassus, Mission Bay, Mount Zion, and satellite locations.
- Ensures compliance with ADA, life safety, UC policies, audit standards, and environmental regulations.
- Leads response and contingency planning for critical incidents, emergency operations, and infrastructure failures.
Required Qualifications :
- Bachelor's degree in related area and / or equivalent experience / training.
- Broad knowledge of parking policies and procedures or equivalent experience in transportation, parking / events, public administration, mobility transportation or a combination of these
- Demonstrated skills in employee supervision and HR administration. Leadership skills to motivate and inspire staff.
- Interpersonal skills to collaborate, coordinate and integrate with others throughout the organization. Maintains cooperative working relationships with professional and administrative staff, peers, multidisciplinary team members, management, and outside agencies.
- Solid organizational and customer service skills to structure unit operations and lead staff in an efficient and effective manner.
- Solid verbal and written communication skills to explain program policies and processes, actively listen, persuade, advise, and counsel.
- Ability to effectively manage multiple priorities and execute plans to meet deadlines.
- Strong subject matter knowledge of parking management to train and guide employees. Ability to apply principles to ensure operations meet UC policies and procedures as well as state and federal regulations
- Demonstrated skills in developing, implementing and assessing programs.