What are the responsibilities and job description for the Nurse Manager, Ambulatory position at UCSF Benioff Children's Hospital Oakland?
Job Description/Summary:
The Nurse Manager, Ambulatory, is responsible for managing, organizing, and supervising the work of clinical support staff, which includes registered nurses (RNs), licensed vocational nurses (LVNs), medical assistants (MAs), and other ancillary support staff. The Nurse Manager oversees staff schedules and coordinates clinical support efforts to ensure that quality standards are met and provided to patients and families. Primary areas of focus include ensuring high quality and safe care, optimization of staffing skill mix and workflows, and ongoing improvement of patient experience. The Nurse Manager has a dual reporting structure to the Practice Administrator and the Manager of Ambulatory Clinical Programs.
Position Requirements:
Minimum Education: Bachelor¿s degree required. Master¿s degree (in Nursing, Healthcare Administration, and/or Business Administration) preferred. Experience in lieu of education will be considered.
Minimum Experience:
- At least 3-5 years of health care management or other direct service with children/adolescents.
- 2 year of leadership experience (i.e. charge nurse); previous management experience preferred.
- Experience working with multiethnic and multidisciplinary staff.
License Required: Current California RN license
Certification Required: Current American Heart Association Basic Life Support Certification
Knowledge, Skills, and Abilities:
- Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with electronic medical records (EPIC preferred).
- Familiarity with Kronos or other staff scheduling systems.
- Significant experience in patient care environments.
- Problem solving skills, people management and leadership skills, and change management skills.
- Pursues professional development activities to maintain competence and skill set to support role.
- Maintains an active membership in local and national organizations related to area of practice.
- Lean Methodology or process improvement experience preferred.
Physical Requirements:
Sit: up to 8 hours/day
Stand/Walk: 3-6 hours
Bend/Stoop: Up to 3 hours
Reach: Up to 3 hours
Rep Use of UE/Grasp: Up to 8 hours
Lift/Push/Pull: 15 lbs
This job requires the ability to hear alarms clients and/or instruction. The ability to see accurately from 20 inches to 20-ft. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.
