Front Desk Receptionist

Location: Gilbert, AZ

Job Type: Full Time, In Person,  8:00am-4:30pm

Reports To: IPD Manager 

UCPM is a specialty environmental wholesale brokerage firm serving agencies across the U.S. Our mission is to protect businesses from environmental risks while making the insurance process as simple and transparent as possible. 

We are seeking a vibrant, polished, and highly dependable Receptionist to be the face and voice of our company who is based in the East Valley. As the very first point of contact for our clients, guests, and partners, you will set the tone for their entire experience with us. If you love connecting with people, thrive in a fast-paced environment, and bring a genuinely positive energy to everything you do, you will fit right in!

• The Warmest Welcome: Greet all visitors with a genuine smile and an accommodating attitude, ensuring they feel welcomed and valued from the moment they walk through the door.
• Administrative Support: Assist with incoming/outgoing mail, manage meeting room schedules, and handle light data entry or clerical tasks to keep the office running smoothly.
• Communications Hub: Professionally manage a phone system—answering inquiries, taking accurate messages, and routing calls efficiently.
• Office Presentation: Maintain the reception area so that it is pristine, organized, and inviting at all times.

• Polished Professionalism: Excellent grooming habits and strict adherence to a business professional dress code daily.
• Infectious Positivity: A naturally happy, upbeat, and empathetic demeanor. You are someone who genuinely enjoys helping others and looks at the glass half-full.
• Communication Pro: Exceptional verbal and written communication skills with stellar phone etiquette.
• Master Multitasker: The ability to handle a busy front desk with grace, patience, and a calm attitude under pressure.
• Reliable & Punctual: Highly dependable with strong time-management skills—our team relies on you to kick off the day smoothly.
• Tech Savvy: Proficient with basic office software (MS Office or Google Workspace) and standard office equipment.

• Competitive pay: $22.00
• Benefits package: Medical, Life, Vision, Dental, 401k
• Paid Time Off (PTO) and paid holidays.
• Monthly Company Lunches
• A supportive, professional, and collaborative team culture.

Applications should be sent to nlowe@ucpm.com